Question about Televison & Video

1 Answer

We have a TCL LCD TV No. L26E62AZ. All channels have been installed and are listed on the main menu. However, recently we have encountered a problem with Channel 9, 99 and 90. We are receiving picture but no sound. All other channels are working successfully. Can you suggest a solution to this problem?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 19,396 Answers

Hi.

The problem used to happen with certain receivers that are confused by digital broadcasted signal.

Try the following:

1) Reset the receiver box to factory settings and do a rescan. If receiver is built in with TV, simply do a rescan.

2) Call the provider and ask if they are aware of the problem. They usually are, since the problem depends on TV provider signal not working with certain receivers.

3) Check if a firmware update for the receiver box (or TV if directly connected) is available.

4) If there is no better solution, see if there are duplicate of the same 9 channels in different positions.
In this example with Go Australia the "9" channels where duplicated in positions 350-352.
Alternatively delete manually the nr.9, set the channels as skip, and re-program manually the channels in different positions. Procedure depends on the receiver used.

Regards.

Ginko.

Posted on Mar 23, 2011

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 11800 Answers

SOURCE: We have a TCL LCD

You didn't said what were those channels and of what type (analog or digital), where you live or what cable company you use. Without any information i can only say that the problem is not with your tv - otherwise it would have affected all the channels, not just a few.
Most likely something in the settings of those channels has been changed : they switched to a different coding system (NTSC instead of PAL), they might have been transformed from a free channel to a paid one, or they might have changed their security code and the cable company hasn't upgraded theirs yet.
You will need to contact your company and ask them what changed and then, if possible , made the appropriate modification on your side.

Posted on Feb 12, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Find the channel to run DISH


Channel 3 is normal for that. Always have it on channel 3 on the TV set. Then you can work with it. Check your stuff and see is there a switch to set for channel 3 or 4, if none present, put it on 3, then start from the menu to set it up with remote.

Oct 07, 2014 | TCL 39" LED LCD 1080p HDTV - TVs & Home...

1 Answer

My tcl L26E62AZ tv specification


Refer its user manual for details. Electro help

Sep 14, 2014 | Televison & Video

4 Answers

Unlock TCL-21276 child lock without a remote please help


Okay Welkins, try to power of the tv and power it on by keep on pressing POWER-BUTTON and MENU-BUTTON at the same time,... and see if the tv start into de menu mode....if it does...just keep on using volume "up and "down" button combined with channel "up" and "down" buttons to select an reach the UNLOCK-MODE...most of the time the MENU button will be the enter button after each sellection....hoping to inform you correctly I remain,Yours Friendly.

Mar 06, 2014 | TCL L32HDM11 32 Class Widescreen LCD HDTV...

2 Answers

TCL LCD TV L24D10F Channel locked; need password


how to upgrade my tcl lcd tv l24d10f? can u give me a firmware?

Oct 24, 2011 | Televison & Video

1 Answer

Only channel 9 no picture but got sound in LCD TCL BRAND


Make sure in the menu that you are using cable instead of antenna - then do a channel scan if you are using a coax and not thru a cable box. Have you tried any other inputs to ensure they are working properly? Please reply if you need additional assistance.

Thanks,
Michael

Feb 25, 2011 | Panasonic TCL42D2 42 in HDTVReady LCD TV

2 Answers

I bought a TOSHIBA 32KV500B tv. At the Initial Installation mistakenly I selected "yes" for 'do you want to search analogue channels?' guestion. And then I lost all my automatically selected...


I had this problem and searched the internet for hours looking for an answer and was given the initial same reply as this and it does not work. To solve this problem all you simply need to do is press source button on the controller followed by pressing the DTV/USB option. All your digital channels will come back to you and you will find the menu setup options you are looking for!!!

Feb 12, 2011 | Toshiba Televison & Video

2 Answers

I have a TCL L42M61AZ LCD TV. I find that the "Channel 9" programs in Adelaide, Australia, namely GEM, GO and Channel 9 DTV will not show a visual picture, only play audio. All other programs are...


A firmware update from TCL will fix the problem. Call them and they will send out the firmware and a serial cable (required for update) for free.
I did the update yesterday and it fixed the problem (sound but no picture).
You will need a PC or laptop with a serial port (RS-232).

Jan 26, 2011 | Televison & Video

1 Answer

Toshiba tv 32kv500b, when tryin to install channels came up no signal, checked aerial cable but cannot get back to the installation menu which came up in the beginning, when press menu button a smaller set...


I suspect you are seeing the Main Menu for the source that you are currently using. Press the Source button (TV/AV on the TV itself) and make sure you are on TV source. The menu will have a set of icons if it is set for analog and a vertical list in digital. Select Setup (use the up/down arrows for digital and the left/right for analog - it's the first one in the list) and click OK. Then select Installation (third one in the list) and then press OK. Next select Automatic channel scan (first one again) and press OK. You will see a warning prompt, highlight Yes and click OK to scan for digital channels. When it is done, it will ask if you want to scan for analog channels.

The manual is available here: http://www.toshiba-om.net/LCD/PDF/English/Country_Specific/KV500-32-English-Specific.pdf (direct link to the pdf)

I hope this helps.

Cindy Wells

Dec 16, 2010 | Toshiba Televison & Video

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

168 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

74106 Answers

Cindy Wells

Level 3 Expert

5099 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...