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Re: lens will not retract
When the lens will not retract and camera is not functional (no picture on
display, and does not shoot) , and you already tried replacing
batteries with a new fresh set (ensure please) , and then restarting
camera with no memory card inside, then camera is faulty.
easy fix by pushing gently the lens (do not force them, just help them)
while you turn off camera at same time. Try also switching the mode
If still no luck , then the camera must be disassembled to fix the problem.
Possible reasons are :
Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
Main board faulty.
Ribbon cable to main board broken or connector defective.
If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.
If the camera is less than one year old will be replaced by manufacturer.
If your warranty is expired you can get an estimate for repair from
manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
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There where wo reasons why do you receive a "lens error".
1. CF card slot cover or battery cover opened with camera on
2 . CF card slot cover or battery cover opened while camera was recording to CF card
In this case you have to ensure that CF card cover and battery cover is closed while camera is turn on.
You also need to be careful not to block the camera lens when turning on. Lens will have issues while retracting if your hands or even small thing that will block the lens to retrack while in motion of turning on.
The problem is that the lens has become stuck in the barrel
after dropping it. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
Your problem is likely due to corrosion on the battery contacts inside the camera
which can prevent the full power of the batteries from flowing into the
camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with
a dry cloth (heavy corrosion may require cleaning with a wire brush,
steel wool, or sandpaper). Remove any residue that may have fallen
into the battery compartment during cleaning, then wipe both ends of
the batteries and place them back in the camera. This cleaning clears
the problem about 90% of the time. If it doesn't work for you, the
camera may require professional repair.
This eroor usually comes due to faulty sliding mechanism.Put a bit of force on the focussing lense to push it
back into camera casing. That's the reason the sliding mechanism won't
work. The lense is stuck and if you force it back in, the sliding
mechanism will work again. Not responsible if your camera screws up, so
try at your own risk.
Or else try out this method
Pull the lens fully out and then it will work.It will be bit tricky to get the lens out. Use your nail to "grab" between the outer glass and the little plastic cover.
I had the same problem. It was because the lens had just begun to retract and then jammed. I tried pushing back it in to no avail. I was considering it was time for a new camara anyway. Hoping to get a little more life out of it, with nothing to lose I was about to take it apart to see if I could clean out any obstruction as other posts had reccommended. Before I did that, I let my Mr. Goodwrench cousin take a look at it. Instead of trying to force the lens back in, he pulled it out. Apparently the slight play in the lens allowed him to do so and whatever was jamming the lens from retracting must have fallen out. Suddenly, the lens retracted and the camara is working fine. So before you throw the camara away or take it apart, try pulling out on the lens housing. You may also have to move it slightly back and forth while pulling out to get whatever is jamming the lens to move out and away releasing the lens to retract again.