Question about Maytag MAH6700AWW Neptune Front-Load Washer

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Our maytag neptune front loader all the sudden takes 92 minutes to wash a load of laundry and 74 minutes if i choose the "quick" load option. And it shakes like crazy at times.

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Hi from retired Englishman in SW France,
Balance first-
It is necessary to ensure absolutely that the machine, even when empty, has all 4 feet very firmly on the floor, and I mean firmly ;-0)
Doesn't matter whether it is empty or not but switch it off then-
very firmly push one front corner diagonally into the centre of the machine and see if the machine moves or rocks AT ALL, even the slightest. If it does you will need the open-ended spanner which came with the (new) machine........which of course went missing a long time ago?!! An adjustable spanner will suffice.
Adjust the foot under that corner downwards until it is very firmly- almost pushing- against the floor but not so far that the corner lifts up!
If this corner did not rock do the same to the other.
Once you cannot rock the machine the slightest little bit, screw the locking nuts up tight to the underside of the machine so that they will not move. Ideally the rear feet should also be locked.
If this has not cured the problem it is possible that the internal suspension is malfunctioning.
Now Excessive time to wash.
I suspect the heating element is caked up with limescale and is therefore inefficient. Overnight leave the contents of a few packets of proprietary limescale remover together with 2 kettles of boiling water in the drum. After spinning the mix out try a wash again and, if necessary do the same thing again!
Good luck,

John C

Posted on Mar 23, 2011

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Posted on Jan 02, 2017

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