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I have a new Whirlpool Duet Sport Washing Machine (Model 8500 - purchased November, 2007) - it worked fine for a few weeks, but then it no longer went into the final spin - my clothes are taking more than twice as long to dry. I have had a repair man at my house 4 times - the last one thinks he knows what the problem is and ordered a part - that was over two months ago. When I call to ask about the part - he says I'll be the first to know when it comes in. I wrote a letter to Customer Support outlining my problem and nobody even called me back. This was over 5 months ago. I hate this machine and would never recommend it to anyone - what good is a warranty when you can't get it fixed.

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i take it the engineer checked all of the pipes for any blockages. personally i would call trading standards and ask their advice they should be able to help.

hope this helps

please dont forget to rate the helpfulness of this reply, thanks kj

Posted on Aug 03, 2008


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Posted on Jan 02, 2017


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You have to ask yourself how much is the warranty worth to you. You normally have a 12 months warranty because if the machine is going to develop a fault, it will usually be in the first few months of use.
Saying that, some brands just don't last that long. The ones that do are expencive to buy in the first place.

So to answer your question, if you are getting it for half price of new, then yes I would go for it. If in the event something does go wrong, a repair will still be cheaper than a similar new unit, so you haven't lost out on the deal.

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