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Hi, I need help. Just purchased the acer timeline x 4820TG. The dvd player could not read any disc. I realised this when I tried to install an anti virus software. Tried other cds as well and still it cannot read those cds. I had bought it today and the shop is far from where I live and therefore I am trying to get help online i.e. hoping that I had missed some steps instead of a hardware failure. Thanks

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DVD-RW drives are very straightforward to install. Just double check your data and power connections to the drive. If these are ok, then it is most probably a hardware issue. You should get this drive replaced.

Posted on Mar 23, 2011

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Posted on Jan 02, 2017

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