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When trying to use the lacie network assistant to upgrade firmware to acess the drive I get the message. Lacie network assistant application has stopped working. I have disabled all security stopped windows defender and firewall. This is a windows 7 workstation. with a lacie network space drive If I take the drive from the case I can access data using ubuntu os. Is the network facility in the casing defective? If I format the drive in ubuntu and replace it in the casing could I access it? I have tried this with a seperate blank drive and failed. Is the housing defective?

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I also have the same problem, I have loged support call with lacie, but no response as yet... To get you drive back up you need to restore to factory settings.

Posted on Mar 28, 2011

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Hello, I had similar problem with 2Big Network2 which was freezing the same way. I know the question is old but maybe someone will find this answer useful.

I solved the problem by updating the firmware. It may seem trivial but it took some time to figure out how to do it right.

My firmware was 1.3.7 and I was unable to easily get SSH access.

To upgrade the disk you have to
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  2. Press and hold down the front button. Without releasing the front button, turn the product on by pressing the power switch on the rear of the product.
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I used 1.5.15 version for windows
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