Question about Gaggia Platinum Vogue 90800 Espresso Machine

2 Answers

2 issues 1. coffee will not dispense in measured amounts. need to physically press the 'cup' button when you want it to stop dispensing coffee. 2. descalling light on. have descalled for nearly 2 hours and light will still not go out. unit is about 1 year old. thanks.

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  • johnd702 Mar 23, 2011

    thanks but problem 2 occurred before problem 1.
    I only dissolved descaler in water container and followed instructions of manual.

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For the pour volume problem, try HOLDING DOWN the button next time you are dispensing a drink and then only let go of that button just when the liquid gets to the desired level.

Often times this action serves to reset the memory of the unit so that it will dispense the new amount that you just set from that point on when you push the button once as you normally do.

Good luck, hope that helps.

Posted on Mar 23, 2011

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Hi

It's a malfunction of your espresso machine, while descaling your machine you must have fumbled with the inner mechanism, which is creating such kind of malfunction. It is suggested to contact the customer care.

Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting fixya.com


Posted on Mar 23, 2011

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Posted on Jan 02, 2017

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