Question about RTX DUALphone 3088

2 Answers

The phone can not sign in

Now, the menu of Skype phone (RTX 3088) is not working:
+ Menu - Status - Sign in to skype: can not go on, when I press "Sign in to skype", nothing to do. So I can not log in to Skype.
Please help me....

Skype name: vu.ngoc.hung
Email address:

Posted by on

  • jensbackvall Feb 25, 2009

    When I turn on the phone and the base station, it no longer logs on automatically. I have tried resetting the base station on the reset button, which does not help. Closing down phone and base station and resetting them does not help either.

    The phone will not log on. When I go to "sign in" it just ignores my pressing the button and goes back to a blank screen. When I try "open new skype account" the same happens.



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Same problem. It's the Firmware version's fault (the latest is 250, obviously not good for the 3088). Solution: Go to Settings, select Advanced, go to Firmware Updates, select "All Firmware Versions", select "Version 245" and install. It will take some 15 minutes to download (depending on your Internet speed). Sign in, and Presto! Your back into the communications' world!

Posted on Mar 01, 2012

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had excatly the same problems and therefore I called the Dualphone hotline. A very helpful person send me this code, which I used and after 2 days with many frustrations this solved all problems within 30 minutes:

"Dear Sir, madam,

Thank you for contacting dual phone Support.

"Press menu followed by 1 – 3 – 9 – 7 – 5. You will prompt to one pageFWU configuration and select Beta firmware. Install the 0247 beta firmware."

Best regards,

Dualphone support"

Hope it can someone

Posted on Mar 23, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Dualphone will not connect to skype

Why can't I sign in to skype

Jul 26, 2012 | RTX DUALphone 3088

1 Answer

The person i am calling cannot hear me dualphone 3088

I downgraded the firmware to a version back and then upgraded back to latest and it worked for me.

Jun 18, 2012 | RTX DUALphone 3088 for Skype

1 Answer

Hi, I buy two phones 3088, and in both, time to

There are a few things that cause what you describe:1. The landline is having problems and your phone is trying to alert you so that you know not to use it2. The internet connection is having problems,3. You have voice mail or other notifications that wait your attention.To avoid any issues you should update the firmware on both devices.
Have a nice day!Vlad

Dec 24, 2011 | RTX DUALphone 3088 for Skype

1 Answer

I can't hear the phone when I receive a call. Have

I had the same problem with the latest firmware (Version 250). It was working perfectly earlier but this problem arose suddendly. I fixed it after many days by installing an older firmware (Version 245 in my case) and then installing the latest firmware again (Version 250).

You can install the firmware by going to:

Menu > Settings > Advanced > Firmware Update > All Firmware vers. > (select firmware version) > Install

Please make sure that you don't loose power and internet to your base station during the update. Also, your handset should be fully charged.

Hope this will help everyone who has the problem.

Apr 05, 2011 | RTX DUALphone 3088 for Skype

1 Answer



I had the same problem when i first installed this, I found that username and password have to ONLY contain lowercase characters or it wont register or login to skype correctly

I hope this helps

Mar 07, 2011 | RTX DUALphone 3088

1 Answer

The microphone of my dualphone 3088 is working properly with the land line but not at all with skype.

You have to change te properties of microfone and speaker in the Skype to the phone.
Go to tools->options, enter audio settings and define your phone for mic and speaker.

Nov 13, 2010 | RTX DUALphone 3088

1 Answer

I have no audio on my rtx 3088. i can log into it, retrieve my contacts, call it, but there is no audio in or out. i use a wireless-n netgear router and live in japan. i have tried making a skype test...

your ring type is set to be in silence, to make it ring go to menu --> settings -->. basic -->ring type --> and select a ring type, the above mentioned steps may not be exact

Apr 17, 2010 | RTX DUALphone 3088

2 Answers

My skype account is Majlinda Osmanaj nur I forgot

Under the Skype menu, choose Sign In and on the Sign In page there is a Forgot Password link. Click that to recover your password.

Jan 05, 2010 | Skype IM

1 Answer

I cannot sign in to skype with my dualphone 3088

I have a skype dualphone 3088 and I cannot sign in.

Nov 17, 2009 | RTX DUALphone 3088

2 Answers

GE 28310 Skype Not working on

1. Remove the battery.
2. Remove the power chord from base station.
3. Leave it idle for 2 hrs.
4. Put back battery, connect the power chord.
Magic . it worked.

Jun 02, 2009 | RCA General Electric 28310EE1 Skype IP...

Not finding what you are looking for?
RTX DUALphone 3088 Logo

1,293 people viewed this question

Ask a Question

Usually answered in minutes!

Top RTX Computers & Internet Experts


Level 3 Expert

77499 Answers

Bill Eager

Level 3 Expert

433 Answers

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Are you a RTX Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides