Question about RTX DUALphone 3088

2 Answers

The phone can not sign in

Now, the menu of Skype phone (RTX 3088) is not working:
+ Menu - Status - Sign in to skype: can not go on, when I press "Sign in to skype", nothing to do. So I can not log in to Skype.
Please help me....

Skype name: vu.ngoc.hung
Email address: vnhunghn@gmail.com

Posted by on

  • jensbackvall Feb 25, 2009

    When I turn on the phone and the base station, it no longer logs on automatically. I have tried resetting the base station on the reset button, which does not help. Closing down phone and base station and resetting them does not help either.

    The phone will not log on. When I go to "sign in" it just ignores my pressing the button and goes back to a blank screen. When I try "open new skype account" the same happens.




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2 Answers

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Same problem. It's the Firmware version's fault (the latest is 250, obviously not good for the 3088). Solution: Go to Settings, select Advanced, go to Firmware Updates, select "All Firmware Versions", select "Version 245" and install. It will take some 15 minutes to download (depending on your Internet speed). Sign in, and Presto! Your back into the communications' world!

Posted on Mar 01, 2012

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I had excatly the same problems and therefore I called the Dualphone hotline. A very helpful person send me this code, which I used and after 2 days with many frustrations this solved all problems within 30 minutes:



"Dear Sir, madam,

Thank you for contacting dual phone Support.



"Press menu followed by 1 – 3 – 9 – 7 – 5. You will prompt to one pageFWU configuration and select Beta firmware. Install the 0247 beta firmware."


Best regards,


Dualphone support"

Hope it can someone
Stein

Posted on Mar 23, 2009

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Tip

How to add additional services to your Skype phone?


Additional services such as Skype voicemail need to be added from your computer to your Skype account. Once these services are added your Skype Phone will reflect these the next time you connect to Skype using the Skype phone.

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