Question about Honeywell HE360A1027 Whole House Humidifier Humidifier

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The solenoid valve is not working - Honeywell HE360A1027 Whole House Humidifier Humidifier

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  • Robert Mar 23, 2011

    Are you getting 24 volts to the solenoid valve?

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Hello, if you are getting 24 volts to the solenoid valve and it is not working replace it. However, if you are not getting 24 volts check the humidistat, transformer, and wiring.

Posted on Mar 23, 2011

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The humidistat could be defective.

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Hello, I like to apply voltage directly to the solenoid valve to see if is working. Just take the two wires from transformer and connect to solenoid valve, if the valve clicks and water starts flowing the valve is good

Oct 29, 2011 | Aprilaire 550 Humidifier

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The solenoid for Model 600 was installed upside down--the inlet is closest to the floor. Is this OK? Also no in-line strainer. I confirmed water to the solenoid, but in Test mode w/ feeder tube...


The solenoid valve unit will work upside down however, I am concerned that the tech that installed the unit might have installed it backwards. Look on the side of the valve the solenoid is connected to and you should find an arrow. Thats the direction of the water flow.A strainer helps keep the valve clean however if there is dirt in the valve it would be stuck opened not closed. Make sure the solenoid is getting power via float valve. If the solenoid is getting power you can tell by touching the top of the solenoid with a metal non magnetic screw driver. It will pull the screw driver like a magnet. Good luck

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I installed a new Aprilaire 700 and everything looks normal except there isn't ant water flow, I am not sure if this is the solenoid or transformer problems?


Check if you are getting 24 volts at the transformer, if you are then appy power directly to the solenoid valve from transformer, you should here the solenoid valve click and let water through. If not replace the solenoid valve. If the valve works by giving power directly from transformer the check the wiring, humidistat, and current sensing relay/sail switch.

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1 Answer

Water runs to the solenoid, but doesntt pass through it... Do I need a new solenoid?


Check to see if you are getting 24 volts to the solenoid valve, if you are but the solenoid valve does not click open then the valve is most likely bad. Another thing you can do is apply 24 volts directly to the solenoid valve from the transformer if it does not open then the vlave is bad.

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Have you checked to see if the solenoid opens and closes? You should hear a distinct click when the solenoid valve energizes. Depending on the quality of the water in your area, it's possible that the valve is scaled up....again and plugged. If the valve operates, you can usually clean it with a product called CLR which dissolves scale (lime buildup). This will require removal and disassembly of the valve. Please be sure to turn off the power before working on the unit.
Some solenoid valves are equipped with an inlet screen that could also be plugged with scale or debris.

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No. when you remove the front cover it will automatically disconnect the power supply. Try changing the water panel and cleaning out the orifice and filter screens located in the water lines connected to the solenoid valve.

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Dec 13, 2008 | Aprilaire 600 Humidifier

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