Question about Canon CanoScan LiDE100 Flatbed Scanner

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Camera not moving during scanning. Looks like stuck.

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I have many years experience repairing Canon scanners so here is my suggestion for you.

That is a common problem with that model of scanner. Make sure you have the lock released for the scanning lens first. If it is realeased you may have to remove the glass assembly so you can gain access to the scanner lens. They sometimes jump off their track in shipping. If you can move your scanner lens freely by hand then I am sure you have a bad motor. Before you do any of these things I have suggested make sure the power is disconnected at the wall to the scanner.

I hope this helps you out.

Posted on Apr 01, 2011

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