Question about Whirlpool Duet Steam WFW9700V Front Load Washer / Dryer

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Duet steam dryer soaked clothes and had alot of water setting in drumclothes were dry and wrinkled when i put them in the dryer 5 minutes later they were soaked.

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Turn off the water or disconnect the water hose to your dryer.
Call your serviceman and tell him to order a new water solonoid for your dryer.
You can dry without the water hooked up to the dryer.
The steam cycles, however, will not have steam due to the absence of water.

Posted on Apr 01, 2011

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Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my guidance notes for checking both the drain filter and the drain motor ;-0)
-------------------------------------

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Posted on Mar 23, 2011

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Posted on Jan 02, 2017

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