Question about Sony KDF-E50A10 50 in. LCD HDTV

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Light red translucent stripe at top of screen

I have a light red translucent stripe at the top of my screen, any suggestions?? I noticed it about 3 weeks ago.

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On your Remote

>menu
>parental controls,favs & setup
>system setup
>display
>centering

You can use this screen to move your picture up a bit and get rid of the line. If it doesnt work the first time, move it a little more. Good Luck!

Posted on Aug 03, 2008

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Hello,
I hate to be the bearer of bad news but this is actually one of those known and predicted issues with LCD televisions. What these are called are "dead" lines of resolution aka dead pixels aka frozen pixels.
This is one of the flaws of LCD televisions, there is a completely random, unpredictable fail rate of LCD pixels in all panels, the likeliness of failed pixels varies depending on the quality of the panels used in the TV.
There really isn't a resolution to make them go away, if they are simply frozen, usually a light (VERY LIGHT) tapping of the screen at the top and bottom points of the line will refresh the pixels. If they are coming and going more often, it means that the panel is weak or malfunctioning in those areas and you need a new panel in the TV. Unfortunately it's quite an expensive repair, running at least $400 USD, if you are within warranty period (usually only 3 months for dead lines of resolution.. but it varies up to 12 months depending on the manufacturer) I would suggest calling Vizio and inquiring about a replacement TV. They generally won't allow a repair as it costs them less to simply give you a new unit all together.
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