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Fridge freezer not working but lights on - Refrigerators

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  • vallejo_lisa Aug 03, 2008

    3 days old and still not working. Model RS264a freezer and refrigerator side do not cool. Lights work and able to adjust temp but still does not get cold on either side.

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Our new 10 day old top frig/bottom freezer stopped freezing, then the top refrigerator stopped cooling, but the light was working and you could hear some motor running and an occasional "clicking" sound. One internet blogger adsvised unpluging the appliance for 1/2 hour. Another advised 2 hours. Then plug in the appliance and see if it started cooling/freezing again. Our experience = nothing. We called the repair folk and the new frig/freezer had a failed compressor and a broken timer!! We were not thrilled. Suprisingly the store we bought the ap[pliance from gave us a $50 gift card to compensate for the lost food. They didn't have to do that - so ask for it; can't hurt.

Posted on Aug 03, 2008

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