Question about Bosch Evolution 800 SHE98M05UC Stainless Steel Dishwasher

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The water does not appear to be heating and the dishes, mostly the plastics are still wet. No steam comes from the unit when I open the door. How do I enter the test mode? This unit only has a couple of buttons on the top edge of the door, on/off, menu/ok, (-), (+), Start

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  • whcaswell Mar 23, 2011

    My dishwasher was purchased on 5Oct2007 and installed 20Oct2007. So is outside the 2 year warranty, but inside the 5 year warranty. Is the method for turning on a "test" or "troubleshooting" mode from the control panel? I would think that it can run through a diagnostic check to tell me if there are any faults.

    Also, if the heating coils fail or there is a control unit failure, wouldn't it display a message???

  • whcaswell Mar 24, 2011

    were you able to find out how to run the diagnostic test?

  • whcaswell Mar 24, 2011

    I removed the kick plate and did not find any information pertaining to test procedures. My manual is less than useless. At this point, I am stuck.

  • whcaswell Mar 24, 2011

    I removed the kick plate and did not find any information pertaining to test procedures. My manual is less than useless. At this point, I am stuck...

  • Javier Sep 23, 2012

    I have the same problem. I checked the control board, is ok, replaced the heater unit, and still have the same problem. Whcaswell, did you found the solution to your problem with the Bosch 800 Evolution?

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When the water pumps into the dishwasher it goes through a heating chamber and small heat coils the chamber can quickly heat water to 161 degrees you would then locate the heating chamber and perform a continuity test on it as well as assure that the chamber is also receiving power the unit also has a 2 year warranty on any component that is defective and a 5 year warranty on any part that is electronic is you unit still warrantied if it is do not attempt to repair unless you are authorized by bosch to do so or you would void your warranty here is also your manual for the machine http://www.ajmadison.com/ajmadison/itemdocs/9000220400Use&Care_English.pdf which shows on page 10 and 11 how to go through the setting menu I await your reply to find out if this unit is still under warranty Thanks Rick
p.s these warranties exclude there labor rate

Posted on Mar 23, 2011

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  • Rick Ead
    Rick Ead Mar 23, 2011

    i also see another previous post on this matter by another tech at this link http://www.fixya.com/support/t3602647-di... stating that it could also be the electronic control as well you would have to de-install you unit in order to test if it is the heat chamber or the electronic control I will await your reply as to the warranty Thanks Rick

  • Rick Ead
    Rick Ead Mar 23, 2011

    no it wouldnt always give the error code message some units can have a problem situation arise and never give the actual fault conditon i would call directly to bosch though seeing how the unit is still within the 5 year warranty time period.This situation that you have is due to either the heat chamber or the electronic control being the issue why your water is not heating Personally i would lean towards the heat chamber being the problem area If you have any further questions message me back and i will answer them in the morning Thanks

    Rick

  • Rick Ead
    Rick Ead Mar 23, 2011

    also in the morning i will look for your service manual this will tell how for you to diagnostic test your unit Thanks Rick

  • Rick Ead
    Rick Ead Mar 23, 2011

    remove the lower kick plate there should be a test sheet located down there or on one of the side walls this should tell you how to do the diagnostic testing on that unit. Message me back with your finds Thanks Rick

  • Rick Ead
    Rick Ead Mar 24, 2011

    i foun d what the diagnostic chart means and it also is saying in this post to hold cancel and drain check this link outhttp://www.fixya.com/support/t6579480-bo...

  • Rick Ead
    Rick Ead Mar 24, 2011

    it is also in you manual of how to put the unit into test mode on my side im having hard time finding a free manual for your unit without one of these sites trying to charge 15 dollars for the manual message me back if you have the manual or if that post helps at all Thanks Rick

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