Question about Sony Playstation 3 (PS3) Console

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I can not log in to my ps3 even though it says that my connection is 100% strong. The error code that it gives me is 80710102

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Error code 80710102 implies your router is having issues (specifically, there's an IP conflict).

The simplest fix would be to just restart your router.

If that doesn't do the job, you could use a DNS alternative to the one you're currently using (IP addresses are assigned by DNS, thus why we would change the DNS provider) such as OpenDNS. To do that you would manually set up your internet connection. A detailed guide on how to do that can be found here.

Basically what you would do is navigate to XMB > Settings > Network Settings > Internet Connection Settings. Then you would select custom. For all of the options you would select "Automatic" or "Auto-detect", except the DNS setting. For that you would manually enter the OpenDNS alternative, which are these:

208.67.222.222
208.67.220.220


Hope that helps!

Posted on Mar 23, 2011

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