Question about Sony Playstation 3 (PS3) Console
Start small; check the game disc/discs. Can you confirm that the disc works? (Try it in another PS3, for example).
Next restart the PS3. Then shut down the PS3, unplug it from the outlet then plug it back in.
No progress? Make sure your system is updated. Who knows, maybe it's a firmware thing. Goto XMB > Settings > System Update and run it.
Still have problems? Now we get technical. First I would suggest backing up your data, as things can and will get deleted in the next couple of suggestions. Use the Backup Utility (XMB > Settings > System Settings > Backup Utility) to store everything. You can then restore all your data later on.
With your data backed up, try the different options in Safe Mode. This link will show you how to access it. Try options 2, 3, 4 and 5, in that order, and see if it's reading discs in between each one. Anything after 2 will delete your data; thus the need to make a backup.
Still no luck? Unfortunately this you're probably going to have to send your console in for repair. Sony provides a form on their website to request a repair; here's a link. If you're under warranty it's free; otherwise it's expensive (150$ I believe). The worst part about this option is they take forever; you won't see your console again (or it's replacement) for at least a month, more likely two.
Hope this helps you get it working soon!
Posted on Mar 23, 2011
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Posted on Jan 02, 2017
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