Question about Elgin Watches

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My husband bought me a elgin watch from walmart for christmas. I put it on and pulled the stem to set the time and when I pushed stem back in nothing happened. I also noticed that some of the crystalswere missing. I returned to walmart and they told me to call 888-667-9476 and they would give me an address to return the watch and get a replacement. I have called this number several times and left messages but no one will call me back. I really love the watch but am very disapointed with walmart and this phone nbr they provided. I don't understand why walmart cannot replace,as they still have in stock, and they can send back to elgin. Pls reply.

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Walmart has an over the counter replacement policy for up to one year. I would demand to see the manager because they are responsible for making things right, the last thing they want is a customer openly complaining about their products and exposing the general public to the bad service they have provided you, where this could have been taken of with an exchange.

Posted on Mar 23, 2011

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1 Answer

I need to change the date


Changing the date for the FT500WVB watch is easy. Just pull out the stem of the watch to its first stop. Then turn the stem counter clockwise a couple of twists and the displayed date will increment (that is increase) by one day and you will hear a little click. Keep twisting the stem counterclockwise and the date will increase by one each time with a little click. Stop when you reach the correct date and push the stem back in to its fully seated rest position. Note- be careful not to change the date when the watch displays a time between 9pm and 1 am as setting the date in this time range may cause the watch to increment the date at noon rather than midnight.

Note also that if you want to set the time you just pull out the stem to its second stop position and twist the stem to advance the position of the hands of the watch. Then when the time is set, push the stem back in to its lowest rest position. So remember- first stem stop sets the date and second stem stop sets the time. That's it.

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1 Answer

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Sounds like a broken main spring.

This is a fairly easy fix and may also be due for a cleaning and service.

Find a local repairman in your area.

http://www.nawcc.org/business-directory/

Hope this tip helps

R/
David

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1 Answer

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1 Answer

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Other case for a simple Casio quartz watch :

ef77e0e.jpg

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Do not forget to rate, please.

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1 Answer

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