Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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My external drive is not showing up on my desktop. I've tried it with two other computers which it didnt show up either. The virtual intallation disk is not on there as well. The unlock isn't there so I could unlock it. Set up drive is non-clickable. Same goes for backup and retrieve. I need my information in there. How do I go about doing so? It is very urgent. I'm working on a deadline and will lose my job if I can't get the software and info in my drive. Please contact me with help and solution. Thanks.

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Try going into windows7/vista and RIGHT clicking on COMPUTER. cIick on MANAGE. Go to the left and click on DISK MANAGEMENT. This may help you. Also try going to western digitals website and downloading the driver.

Posted on Mar 23, 2011

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Posted on Jan 02, 2017

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