Question about Gateway NV5215u Notebook

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My Gateway is starting out showing a screen that says HDD PASSWORD. I have pulled the Internal Battery and let it sit for 24 hours. NO LUCK! What do I do?????

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I'm sure you don't want to hear this but:
Hard drive passwords can only be removed by professional services companies. It is usually cheaper to buy a new hard drive. This is of course by design.
You might try calling Gateway and see if they have a procedure for dealing with this problem, but I would expect that the hard drive is not recoverable.

Thanks for using FixYa.

Posted on Mar 23, 2011

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Posted on Jan 02, 2017

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