Question about Whirlpool 17.6 Cu. Ft. Top-Mount Refrigerator - White

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Water will not go into tray, if i fill it manualy it will dump--can you help--whirlpool gs5shaxnq00

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Your water inlet valve will likely need to be replaced. It is on the back of the refrig where the water line hooks to it. The link below will take you to it....

Water Inlet Valve $40.89

Kelly

Posted on Mar 23, 2011

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6ya6ya
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Posted on Jan 02, 2017

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My ice maker quit, was replaced with a new one, it filled and dumped one time, filled again, didn't dump, was thawed out then didn't fill at all. Water still dispenses from the door just fine.


If the unit is new return it for another one - if there is water in the tray and it is not dumping, either the unit is not working properly or the internal freezer temperature is not going down low enough for the unit to work. Has to go down to at least 10 degrees for the tray thermostat to start the ice dump/making cycle.

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My Whirlpool is not making ice cubes and the tray is dry, no water inside the ice maker but the water dispenser is working fine.


Most likely the water control valve on the rear of the refrigerator is defective on the ice maker side. Fill the ice maker with tap water and if it dumps the ice and does not refill then the water control valve is the reason. Usually an ice maker that still had cubes and will not dump the problem would be the ice maker. Hope that helped you, Thanks, Sea Breeze

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The water control valve for the ice maker side is your most likely reason. If filling ice maker with tap water and allowing to freeze. If it dumps then the water control should fill. if not the valve is not working. Sea Breeze

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Hi,

Most "new" fridges with water dispensers and ice instruct the consumer in there manuals to "bleed" the reservoir by running a couple of large pictures of water thru it. I usually recommend dumping the first few harvest's of ice as well (I believe this is also mentioned in most manuals too). once that is done the water should be fine as any contaminants in the system/reservoir should be gone. you may try changing the filter after this, but it shouldn't be necessary. most ice makers do not have there supply water travel thru the water dispenser reservoir however. the water filling the ice tray should have no baring on the water you dispense into a glass to consume.

hope that helps.

good luck

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the model# is GS5SHAXNQ00

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1 Answer

My ice maker has quit working. The water is not filling the tray.


Pour 1/2 cup of water into icemaker . If it dumps the cubes when frozen , then check the fill tube going into the icemaker , to see if it is frozen solid . If it is , remove and clean and replace water valve ( drip seeping ) . If not frozen , replace the wqter valve anyway . If the icemaker doesn't dump the cubes , and holds the frozen ice , replace the icemaker , after making sure the coils under fridge are free of dust , lint , pet hair etc.The icemaker needs to be 5 degrees to operate , and , dirty coils could bring the temp up to 6 or higher in the freezer section .

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1 Answer

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Pour about 1/2 cup of water into ice maker . If it dumps , replace the water valve . If doesn't dump , replace the ice maker . Also make sure the coils are clean of dust , lint , etc...

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2 Answers

Icemaker


did you find out how to fix it ? please let me know

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