Question about RIM Computers & Internet
Go to your provider's website and make sure you have their latest recommended version of both the desktop redirector and the handheld OS. Even if it is the correct version, I would suggest unistalling the destop software, restart, then reinstall.....then reinstall the handheld OS (which is the longest step....about 20 min) then, before you let the handheld sync, delete the User's Outlook profile and recreate it.....all of this will take you about an hour.
You may also want to rename the "Research in Motion" folder to something like "OLDResearch in Motion" in C:\Program Files, before you reboot. This will ensure that the new install doesn't pick up any of the old values for your BB.
Posted on Mar 23, 2011
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Posted on Jan 02, 2017
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