Question about Sony Playstation 3 (PS3) Console
The Blu-ray drive is probably broken since you've confirmed it's not spinning. As for why demo's won't play, it may be some sort of security feature (disc drive won't work, therefore assume that games can't be played and disable all other game playing). I'm not sure I'm kind of guessing on this one.
What I do know is that replacing the Blu-ray drive of a PS3 isn't the easiest thing in the world, and there's no guarantee that doing it will fix your console. Your best option is probably to send your PS3 back to Sony for repair. If it's under warranty the repairs will be free; otherwise it's $150. Regardless of warranty status, you won't get back your PS3 for a month or two. You can start the process of sending in your PS3 on Sony's PS3 support website, linked to here.
Make sure you backup your data before doing so! Sony won't save any of it for you. You can backup your data using the Backup Utility by navigating to XMB > Settings > System Settings > Backup Utility. Then just follow the on-screen instructions.
Sorry for the disappointing solution. Hope you either find a better solution, or at the very least it's under warranty and Sony sends it back ASAP.
Posted on Mar 23, 2011
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Posted on Jan 02, 2017
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