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The water and ice maker will not work in my KitchenAid Superba Model # KTRS25QABL10

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I know it sounds stupid but have you checked to see if water is getting to the ref. Turn the water of to the refrigerator and unhook the water line. You'll need two people for this next part. Have someone hold a bucket under the water line, and the other to turn the water on. If yo do have water going to the refrigerator, then it sounds like a bad fill valve. In that case the part number to that valve is (2188542). Hope this helps you.

Posted on Mar 23, 2011

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Posted on Jan 02, 2017

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Hi, first , pour about 2/3 cup of water into the ice maker . If if freezes , and dumps , replace the water valve. If it does not dump the cubes , replace the ice maker. After pouring the water into the ice maker , remove the bottom kick panel , and clean the bottom coils , of dust , lint , pet hair , etc , as this will raise the freezer temp . An ice maker has to be 5 degrees , to operate , correctly . If ice maker starts working , after cleaning the coils , GREAT ! ( it does happen ) .

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The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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I would suggest not buying a KitchenAid. I have the same problem with my ice maker. Have had nothing but problems with every KitchenAid product that I have ever owned. I will never purchase another KitchenAid product.

All of there appliances are second rate. That is "The KitchenAid Difference"

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