Question about Neff K3965XO Side by Side Refrigerator

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My Freezer is cold but not freezing ice. There is just water in the ice making machine tray. I reckon the temperature is only just below freezing as ice creams are soft (but not runny) and I have some standalone ice trays further down which have ice in, but a glossy look (if you know what I mean!). Shame I don't have a thermometer.

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SOURCE: I have a Neff fridge and Freezer Model K4204x6GB03. The fridge is getting very cold and building ICe on the back wall of fridge and too much Ice on the bottom of the fridge under the vegetable tray

First, try turning down the temperature control on the fridge incrementally and see if that gradually over time helps. If not, you may need to unplug the fridge for 15 or so minutes, hope it will recycle and then plug it back up, setting the control to what would be normally considered to be a moderate setting. If that fails, call a fridge repairman who you trust, , ,

Posted on Jul 29, 2017

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1 Answer

Keeps running water and wont make ice


Ice Maker does not make ice; it takes water in and the cold freezer temperature causes the water to freez. Check your freezer temperature and overall performance of the refrigirator.

Oct 19, 2015 | Refrigerators

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Have replaced everything and ice maker still doesnt work model ed5shaxmb10


An ice maker has 3 basic tasks:
1. Call for water.
2. Freeze.
3. Harvest.
Then the cycle repeats. There will always be some sensors that determine timing of those tasks. Home units usually have a bin level sensor (often an arm that's lifted as the bin fills) that can be locked in the up position to disable the ice maker.

If it's calling for water but not freezing, make sure the condenser is clean. (Sometimes they look clean but are plugged in the middle.) It has to get down to nearly 0 degrees to efficiently make ice, if it's not getting cold enough you may need a tech to figure out why.

If there's ice in the tray but it's not harvesting, clean the tray, hard water deposits can make the cubes stick in the tray.

May 26, 2015 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Freezer not freezing


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

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1 Answer

Hotpoint FZ175G red warning light comes on freezer still freezing after reset light comes on again after a couple of hours


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Sep 17, 2013 | Freezers

1 Answer

MAKING ICE TOO SLOW


A lot of times, the reason ice production slows down is because the freezer isn't cold enough, usually because the freon level of the machine is low. Sounds weird, but even though the freezer is below 32 degrees F, which is freezing, the ice maker requires the temperature be below 10 to function properly. Another cause for the temperature not being cold enough is if the coils are dirty and ther machine is passing the heat to the machine itself

May 30, 2012 | Maytag MBF2556HEW / MBF2556HEB /...

3 Answers

Frozen freezer water line


Odds are your temperature is too cold in your freezer. If when you moved you just plugged in your freezer without adjusting your temperate for your new location you accidentally froze whatever water was coming into your freezer.

First you will need a cooler for whatever you have in your freezer, unless you have wonderful neighbors who will let you keep your food in their freezer for couple of days.

Take note to see what your freezer thermostat is set to. Turn off your freezer. Take out all the food. Keep the door open. This would be a great time to clean your freezer. Let the freezer thaw out for at least one day. Check the line to make sure there is no ice. Once everything has melted turn your freezer back on. Turn your freezer back on but this time set the thermostat to three or maybe 4 levels below what you had it set to before.

Finding Freezing level:
Fill an ice cube tray or small plastic cup with water. Put it in your freezer and come back in about three hours to see if has begun to freeze. If it has not begun to ice raise your thermostat to make you freezer colder by half or 1 level. Leave the ice tray or cup of water that you originally placed in the freezer but add another one. Come back in three hours to see if the water has frozen or has begun to freeze.

You want to leave the original water because you need to make sure the new water does not freeze solid as fast as the original water. If it does your freezer is too cold again.

Repeat "Finding Freezing level" until the water begins to freeze but does not freeze solid. Once your ice begins to free you can put your food back into the freezer. Wait a couple of hours more to see how much more your cubes freeze. If they are hollow or still watery in the center you should go up another half level and check on it the next day.

Once your cubes freeze solid you should be all set. If you don't get at least one tray of ice per day from your freezer you could go up another half level so your ice freezes faster.

Be careful about making your freezer colder because you might end up with the same problem you started with depending on how sesitive you thermostat is.

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1 Answer

The ice maker is making 1 tray of ice a day


There are 3 things needed to make proper ice.

Water, cold, time.

Check the cubes that are being made, they should be the same size crescent shaped. If they are not solid and some are hollow or broken then you are not getting enough water to the refrigerator. This is usually caused by the little valve on your house piping that connects to the refrigerator being plugged with sediment.

If the the cubes are all solid and the same size check the temperature of the freezer, it needs to be below 10 degrees F and works best below 5 degrees F. If it is warmer than that it will only produce ice on a very slow schedule. If you do not have a thermometer ice cream is a good indicator of temperature. If ice cream is hard the temperature is below 5 degrees F, if it is soft you are not cold enough to make ice cubes either.

If all this checks out alright you may need to have the ice maker replaced. the modular ice makers are available for sale at most all part retailers.

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1 Answer

Jenn-Air bottom freezer ice maker not working


I took the arm of the ice-making machine out of the slot and put it back in, pushing it snugly inside the slot, then raised and lowered it several times. Then, with the arm in the up (stop making ice) position, I felt inside the ice-making tray, where I noted there were ice cubes as well as a sheet of ice at the base of the ice-making tray. I poured approximately 24 oz. of hot tap water into the tray to melt the sheet of ice. I turned the freezer temp control to "warmer". I think the freezer temp setting was too cold, causing the ice maker to freeze the water before it could make cubes. I have a working ice maker again!
Cynthia

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2 Answers

Not as cold as it should be


see if there is ice on the back wall of freezer if so this is an automatic defrost problem timer heater or limit switch

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1 Answer

Hollow Ice


H-m-m-m. Well, I'm not a chemist or a physics oriented person. My guess is that the air is trapped inside the cube as the ice forms. If there is a fan blowing cold(frigid) air over the cubes in question, it would make sense that the water in the tray would freeze at the coldest point first; that would be the top of the cube as opposed to the point farthest away or the bottom. The temperature of the water would uniform when the water enters the tray but would change in layers (top to bottom) as the cold air draws the heat out of the water (top) and the rest of the tray draws the heat away causing the ice to form through condensation. since the freezing process would occur faster at the top, any air trapped would condense allowing the rest of the water to freeze. Sort of like bubbles under a sheet of ice on a frozen pond. Solution? Are you manually filling the trays or is this an automatic process? If manual, try filling the trays with warm water and check them the next morning. Warm water is supposed to condense faster than cold. You mentioned changing the filter. Is it charcoal? It shouldn't make a difference but the new filter needs to have some water sent through it prior to installing it in the line to remove any loose particles that would end up in your ice. Other than that, adjusting the freezer to a colder temperature is about the only remaining option. Hope this helps. rix20601

Mar 21, 2007 | Kenmore 54622 / 54624 Side by Side...

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