Question about Apple iPod touch

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My ipod is brand new, i haven't got anything but a white screen. no apple logo or apps. or anything. i've tried pushing the home/off button at same time, it just shuts off. any suggestions?

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Hello, Welcome to Fixya.com

Sounds like you got yourself a defective on the spot situation here. Solution if its brad new take it back where your purchased it and leave the miss to Apple. There is one bad Apple in every batch trust me this world is not perfect.

Did you try hooking it up to the computer yet?

Maybe the battery is too low to operate and needs to be hooked up to a computer with itunes to activate anyhow so try that before taking it back to the store.

We cannot fix everything we only can provide a solution for everything. Do not let Fixya fool you Solutions are not Fix's solutions only provide a help to a fix.

Thanks for using Fixya.com I hope this was helpful

Regards,

Rulds2008

Posted on Mar 22, 2011

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1 Answer

Ipod froze


A white screen on an iPod Touch is the sign of a generic error, meaning you won't get a specific error message. Usually when this happens the white screen won't change and the iPod is frozen on that screen. Apple Support outlines a specific series of steps to take to deal with this problem, from turning the iPod Touch off to completely reinstalling the operating system if necessary.

What the White Screen Means The white screen is a sign that a software error has occurred in the iPod Touch. Unless you received an error message first, it's usually something near the root level of the iPod's operating system that caused the iPod to cease functioning normally. Rather than shut off completely, it goes to this white screen to let you know there's been an error. Unfortunately you usually lose unsaved information when this occurs. b> Resetting b> Try turning the iPod Touch off, then on again. This is the simplest way to reset your iPod Touch. If it remains stuck on the white screen, force a reset by holding down the Sleep button (top right corner) for about 10 seconds. The screen will go dark, then the Apple logo will appear. If it turns off and doesn't turn on again, the battery may be too low. b> Restore b> If a manual reset doesn't work and the screen remains stuck on a white screen, you'll need to restore the iPod to reinstall its operating system. Plug your iPod, via its charger cable, into your computer. Open iTunes and click on your iPod, then the "Restore" button on the main screen. b> Problematic Apps b> If you consistently receive a white screen while using a particular app, the app may be faulty or installed incorrectly. Try re-syncing the app to your iPod Touch and see if that solves the problem. Otherwise, you may need to delete the app to avoid the white screen problem.
b>

Jan 27, 2013 | Apple iPod touch

Tip

How do I know when the iPod Touch Is Dead


<p>Any model of iPod Touch includes major upgrades to its predecessor, with little change in physical design. At the time of publication, the iTouch has reached the fourth generation. All models have a button on the side, with a home button at the bottom. Touch screens are similar in size and functionality. Therefore, the symptoms of a dead iPod Touch are the same regardless of which model <br /> <p><br /> <p>1. Keep the round "Home" button near the bottom of the iPod. If an application is frozen on the screen, this power to connect and return to the home screen. If you have an iPod Touch 4 or higher, the multi-tasking does not automatically close the app. Instead double tap "Home" button and all recently used applications are listed. Eliminate the problem through a finger on the app "X" appears in the corner. <br /> <p><br /> <p>2. Reset the iPod by holding down the "Home" and "Power" to disabled. The power button is located on top of the iPod Touch. Do not let go of the buttons to your white Apple logo. This will close the applications that were active and memory. This can be used when the iPod screen is black and can not be activated. <br /> <p><br /> <p>3. Let the iPod Touch is in a bowl of rice if you suspect water damage. The rice helps to absorb excess water and the problem can determine in a matter of days. Try not to connect the device until it is fully dehydrated. If you've tried everything without success, it is likely that the iPod is dead. <br />

on Jul 21, 2011 | Computers & Internet

1 Answer

My ipod says disabled and try again in 21,345,432 minutes..please help


This explains how to do a hard rest on the IPOD, if you haven't tried it already

To perform an iPod Touch hard reset, start by turning the iPod Touch on. Press and hold down the sleep/wake button until you see the Apple logo on the screen. Next, you need to turn the iPod Touch completely off. Press and hold down the sleep/wake button until you see the red slider. Slide the slider to turn off the iPod Touch. This should fix any potential problems you are having with your iPod Touch.
If you are unable to turn off iPod Touch, you can try doing a manual reset. To do so, hold down the sleep/wake button and home button at the same time. Continue to hold them for at least 10-15 seconds. Wait for the Apple logo to appear.


Good luck!

Jul 19, 2011 | Apple iPod touch

1 Answer

I've switched of my ipod....later ven i tried to restart,it had frozen.....plz give me a solution to restart it


if it is an iPod touch, Hold down the sleep button and the home button together until the screen flickers and you then see an apple logo. If it is an iPod classic ,nano (except the latest), mini, hold down the select and play button together until the screen flickers and you see an apple logo.

Jun 08, 2011 | Computers & Internet

1 Answer

My screen will be black blank and when i push the button it will still be blank but white


Reset the iPod Touch, by pressing and holding down the Sleep/Wake button and the Home button at the same time for at least ten seconds, then the LCD display will clear and the Apple logo appears on the black background. When Apple logo appears again, the reset is done.

Aug 28, 2010 | Apple iPod touch

1 Answer

I was playing a game and all of a sudden the screen went white and wont do anything,not even make a noise.how can i fix it?


Try to reset it. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or battery symbol appears. If the battery symbol appears, continue to charge iPod touch until it is fully charged.

If this doesn't work, try restoring the iPod from within itunes.

Apr 07, 2010 | Apple iPod touch

3 Answers

Stuck on black and white Apple logo screen


Hi,

Solution 1) Press Hold/Sleep & hold buttons at same time for 20 seconds, This may fix you problem.

If problem is still alive follow solution 2

Solution 2) Press Hold/Sleep & hold buttons at same time for 10 sec. & then leave only Hold/Sleep button keep home button pressed & connect you ipod to PC, That means you have to bring your ipod in DFU mode (Recovery mode) Check out this video for getting ipod touch in DFU mode http://www.youtube.com/watch?v=bITIiGswjFI
. itune must be run on PC.
It will ask you for restore. Accept Restore you ipod touch request by itune. Wait for few minutes while ipod being restored.

This process will solve your problem 100%. I have solved same problem for ipod touch. Follow this video http://www.youtube.com/watch?v=AQk4-krrNVk

Thanks.
If my solution help you please vote up me.

May 22, 2009 | Apple iPod touch

2 Answers

Apple icon always on new ipod touch and session could not start


if that happened, then yes. then you could just buy a new one. but trust me, that's probably a defective ipod.

Apr 03, 2009 | Apple iPod touch

4 Answers

Ipod touch stuck with apple logo on screen and doing nothing


Open Itunes on your computer. Unplug ipod.
Turn Ipod off (with sleep/wake and home button).
Hold home button down and simultaneously plug in the Ipod again.
Keep holding it (home) until the screen is an apple with a usb underneath it (Itunes sign).
Then in Itunes choose restore your Ipod.

If it's jailbroken, go through the Jailbreak process again.

Mar 26, 2009 | Apple iPod touch

1 Answer

Stuck on apple logo


turn off you ipod hold your porwer and home button. for 10 seconds than release power keep holding home until you hear the sound of new hardware detected
open itunes and restore

Aug 26, 2008 | Apple iPod touch

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