Question about The Companion Group Kozy World Portable Companion Heater

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My Kozy heater turns off after a few minutes, I then have to re light it and when it kicks on again after a few mins it turns off again. It will stay lite if I turn it down but when it goes on agin it will turn off again

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If you have a standing pilot that wont stay lit and you have to keep relighting it, it can only be a couple of things that will do this.
1. Try tighting the thermocouple at the gas valve. (this is a thin copper line that goes from the gas valve and goes to the pilot light.)
2. Make sure that the tip of the thermocouple is in the pilot light flame.
3. Make sure that the thermocouple is clean.

Posted on Mar 22, 2011

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Posted on Jan 02, 2017

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Every time my kozey world heater kicks own and burns for a period of time then kicks off my pilot light kicks off to


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My pilot light on my five burner kozy world heater comes on and burns full and blue but itermittently sputters and shuts down when burners kick on.


From what you have described there appears to be dust, dirt or pet hair in the pilot or the pilot tubing, as well as the Oxygen Depletion Sensor (ODS). OR your heater may be the wrong gas type. In other words, you have Propane Gas and the heater is a Natural Gas heater (or vise versa). Look for the manufacturers tag on the side or back of the heater. It will tell you the model number, serial number and gas type. Even with this, on rare occasions, the manufacturer's plate may be incorrect. The only way to be sure is to remove the front cover of the heater and look at the control valve. It should be marked LPG or NG.

Jan 28, 2011 | The Companion Group Kozy World Portable...

1 Answer

Hi, My unit is gas, and is just a couple of years old, it will not kick on unless I turn it off then turn it back on, I have TWO green lights that STAY on, then a yellow light blinks, and blinks again 4-5...


check flame sencor is clean , check connection from sencor to the board , or pressure switch could not be working try jumping this out andf seeif it fires up check filters are clean

Jan 20, 2011 | Heating & Cooling

1 Answer

I just bought a brand new Kozy World blue flame heater and the pilot light will not stay lit and when it is lit, it goes out as soon as I turn up the nob.


The thermocouple is bad or not aligned properly. It is the metal bar in front of the pilot light. This bar senses the heat put off by the pilot light. If it does not get hot it will not allow the gas to flow. You either need to align it so that it is in front of the pilot light and receives enough heat to allow the gas valve to operate or possibly the thermocouple has gone bad and needs replacing.

It could also be that you are not waiting long enough. The thermocouple must sense the heat for at least one minute or more before it will let the gas valve turn on. Turn everything to off for at least five minutes. Re-light the pilot light and let it burn for at least one minute and then try turning the knob to on.

Nov 25, 2010 | The Companion Group Kozy World Portable...

1 Answer

The pilot light on my kozy world ventless wall heater goes out after it burns for a while. Even quicker when the blower kicks on.


weak pilot flame: should wrap around therocouple.
blue flame with yellow tip not yellow and lazy.
if flame good replace thermocouple

Oct 26, 2009 | The Companion Group Kozy World Portable...

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After a few minutes of burner heating the water, gas shuts off.


A couple of things to check:

If possible, remove the pilot gas assembly and clean the gas jet and thermocouple - they can get carboned up and stop working properly. Make sure the pilot flame and deflector is aimed properly and making the thermocouple glow red hot. If the problem persists, you may want to replace the thermocouple and also check the propane regulator.

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