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I've got a Smeg DI612CA9 D/wahser. When I turn it on it pumps down as normal but won't stop pumpimg down even when the door is opened. If I leave it for +hrs it will allow me to start a wash cycle, but again goes into the same 'loop' at the pumpdown point. Any ideas?

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Hello Myles,

Your description suggests water has leaked (and is probably still leaking) into the bottom of the dishwasher under the wash compartment and is tripping the anti-flood protection system. The pump continuing to run even with the door open would confirms that the anti-floop protection has been activated, although the problem could be a fault with the float-switch for this safety feature.

I suspect you have a leak. When you leave the washer for a few hours a certain amount of this water will evaporate. This allows the float to fall deactivating the float-switch so you can start a wash cycle. However, as soon as you start a cycle, more water leaks into the bottom of the washer and the anti-flood protection system trips again.

You really need to have a look under the wash compartment and check for the presence of water there before you do anything else. If there is water in the bottom, pull the washer out and tilt it backwards about 10-15 degrees to allow any water to run out. You should then be able to use the washer again, but if there is a leak, the problem will return fairly quickly, so this really needs to be investigated fully.

If you pull the washer out to remove any water in the base, I'd suggest putting some old towels behind the washer before tilting it, to absorb any water that runs out. I also suggest getting someone to help you tilt the washer as they are heavy and the bottom can slide out when you tilt it.

You should also switch off the dishwasher and the power supply and close the water check valve ot disconnect the water supply hose before attempting this

Hope this helps.


Posted on Mar 23, 2011

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