Question about SanDisk Sansa Clip MP3 Player

1 Answer

My sansadisk clip works, but when I plug the USB cable into the computer it switches itself off. If I plug the USB cable into the sansa without attaching it to the computer its fine, its only when I plug the other end in the computer, any computer, so I can't charge it. I have tried every re-set known and nothing has changed...help

Posted by Anonymous on

  • Phil
    Phil Mar 23, 2011

    Have you tried a different cable? Sounds like their might be some kind of short circuit, maybe due to broken wires in the cable, that only comes to be a problem when power is applied from the USB host (the PC)

  • Anonymous Mar 23, 2011

    I have tried a 3 different USB cables and 2 different computers. I have re-formatted it, soft booted it, I cannot do any other type of re-boot because I cannot get it recognised by a computer due to it switching off.

    It is approx. 3 years old now and I have not had this problem before.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 482 Answers

I think your USB cable is faulty. Try to connect your player using another cable. If this can not solve the problem your device must have some hardware problem and to fix it you should carry it to service center.
Bye, gylacz

Posted on Mar 23, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Obtain licence for audio book SansaDisk clip+ 4gb


I had this problem too. Found a fix posted last year by the legendary and awesome Neutron Bob. Here's a link:

http://forums.sandisk.com/t5/Clip-Clip/synchronize-to-continue-your-music-subscription/td-p/188012

I made my own notes as well:

1) Switch Sansa to MTP mode
2) Tether Sansa to the Computer, confirm it is in MTP mode;
Start > My Computer
Sansa appears under "other", not with a drive letter.

3) Reset Registry for Sansa;
Start > Control Panel > System > Hardware > Device Manager > Portable Device.
Select Sansa
Uninstall
Wait 30 seconds

4) Restart the Computer

5) Plug in Sansa

6) Re-Download a book into Sansa player

Hope this helps!

Nov 28, 2011 | SanDisk Audio Players & Recorders

1 Answer

My sansadisk clip works, but when I plug the USB cable into the computer it switches itself off. If I plug the USB cable into the sansa without attaching it to the computer its fine, its only when I plug...


Hello, I Think what you to do is detach it from other power source and try pluging to the computer first and see the resault it gives to you. I hope it works for you. Please vote me.

Mar 22, 2011 | Computers & Internet

1 Answer

SansaDisk Sansa m250 (2GB) "Finalizing update"


You need to go to the Sandisk support site and down load the Updater program. Run the updater on your player. This in a way reinstalls the software on the player kind of like reinstalling the operating system. [

Jul 20, 2010 | SanDisk Sansa m250 MP3 Player

1 Answer

I NEED TO KNOW HOW TO DOWNLOAD TO THE SANSA CLIP MP3


First, connect your SansaDisk to your computer via the USB cable. Secondly, open your Windows Media Player. You can sync the musics from your Windows Media Player to your MP3 player.

Dec 24, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa clip sandisk 2gb won't charge. Thought it was low and after plugging it in to computer overnight it wasn't fully charged but worked the next morning but suddenly died. Now it won't charge. Sansa...


I had the same problem this morning, albeit with my 8G Clip. Nothing worked -- the thing seemed dead as roadkill -- until I found a link about "forcing MSC mode." Basically, it told me to hold down the center button while plugging my Clip into my computer using my USB cable. Suddenly, boom! It's awake and alive and happy again. I'm unsure how that works, but that did it for me.

Nov 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansadisk mtable file problem


Hello,

Switching to MSC mode and performing a content backup
When the player does not respond to the software for the media player
in MTP ( media transfer protocol ) mode you can switch the player to
MSC mode in the player as next:
1. From the Main Menu, select Settings > USB Mode.
2. Select Auto Detect, MTP or MSC.
When having no more screen view, have a hardware MSC selection:
Forcing Sansa Clip to MSC mode, enabling the USB connection mode for the computer seeing the device as a removable disk:
Sansa Clip
1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the center button while connecting the device to the PC.

Updating firmware
Next update the firmware of the player. This will clean all your files in the player ( have a backup first as told above ) and the software in the player will be updated.

How to update Sansa Clip's firmware, see:
http://kb.sandisk.com/app/answers/detail/a_id/300

Oct 25, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My sanDisk Sansa Clip MP3 Player will not charge anymore. At least not on the computer I'm on. I have had it hooked up to charge for 2 days now and nothing. Why is this and how can I charge it?


This is direct from the sansa FAQs at http://www.sansa.com/support/sansa_clip/faqs 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

Battery
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

Mar 05, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Help with Sansa clip?


Make sure the hold/lock switch is not engaged first.

If it is not, you can suspect either hardware failure or a bad USB cable. Either way, call Sandisk and determine if you are still in-warranty. They can order replacement USB cables if they are still available.

-Tha Mp3 Doctor

Mar 02, 2009 | SanDisk Sansa Clip MP3 Player

4 Answers

Sansa Clip does not show up on computer


I had the same problem all you've got to do is first turn on the sansa clip.Then go to settings. After that scroll down to USB mode (second from bottom) then it woul probably say auto detect. Scroll down to MSC then hit enter. If that doesn't work try MTP mode.

Jul 11, 2008 | SanDisk Sansa Clip MP3 Player

13 Answers

Brand new Sansa Clip not recognized in My Computer


IT FINALLY WORKS !!!!

Sandisk Tech support had me do the following:

- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.

He also had me to:

- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
GOOD LUCK

Oct 25, 2007 | SanDisk Sansa Clip MP3 Player

Not finding what you are looking for?
SanDisk Sansa Clip MP3 Player Logo

40 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

kakima

Level 3 Expert

102366 Answers

Gyula Lacz

Level 3 Expert

482 Answers

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...