Question about Kensington 64213 Expert Mouse Pro

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Windows 7 won't recognize Kensington Expert mouse pro 64213. and Kensington Trackball works will not load.

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Kensington 64213 Expert Pro Mouse poor tracking

Cause:
I found the cause and solution. Dust and debris settle in the up and down roller more so than the side to side roller because of the angle and gravity.

Solution:
You need to take apart the plastic housing and then dismantle the circuit board to get in and remove dust/debris from the up and down roller area. You will need a magnifying glass and small flash light to really inspect the area. I took a sewing needle and carefully removed all the debris on both sides of this roller. I then blew the area clean with my mouth. You should actually use a compressed air spray from an electronics store. After removing all the debris and air spraying it clean then assemble back to normal the circuit board and housing. Bingo! This solved the problem which is not an electronic problem but a mechanical one.

Posted on Dec 18, 2009

  • 13 Answers

SOURCE: My trackball is not recognized by Vista Home

Visit Kensington website for vista drivers. (Support Section or Downloads section)

Posted on Mar 13, 2010

rockmeister
  • 2047 Answers

SOURCE: I use Windows 7 and

When i had similar problems what i did was to simply visit the kensington website and update the driver to the latest version. Once you update preferably the 6.1 version.Most of the previous versions are not completely compatible with the windows 7 OS therefore minor glitches are encountered when they are in use.Try the update and let me know what happens. Hoping to hear from you.
\Hope this solution has been helpful?

Posted on May 18, 2011

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2 Answers

Will trackball model 64215 work on Windows 7?


The last operating system that allows a Kensington Expert Mouse 5.0 Model 64215 to work properly is Windows XP. Kensington refuses to update their MouseWorks software in order to make it compatible with Windows Vista or 7. The mouse WILL work, but only with basic functionality, i.e., no programmable buttons, and the pointer moves crazy slow...

Jul 05, 2011 | ACCO Brands Kensington Expert Mouse...

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I need the documentation for this mouse. Where can I go?


hello,,,,,,
just go this website..............
ull get the documentation


http://us.kensington.com/html/2200.html

Jun 26, 2010 | Kensington Expert Mouse Pro Trackball

1 Answer

Can i get my expert mouse to operate under Windows 7 OS?


With proper drivers and if it was working with other Windows XP/VIsta, it should work as win 7 is backwards compatible.

Apr 06, 2010 | Kensington Expert Mouse Trackball

1 Answer

Kensington 64213 Expert Pro Mouse poor tracking and will not move cursor to the left


Cause:
I found the cause and solution. Dust and debris settle in the up and down roller more so than the side to side roller because of the angle and gravity.

Solution:
You need to take apart the plastic housing and then dismantle the circuit board to get in and remove dust/debris from the up and down roller area. You will need a magnifying glass and small flash light to really inspect the area. I took a sewing needle and carefully removed all the debris on both sides of this roller. I then blew the area clean with my mouth. You should actually use a compressed air spray from an electronics store. After removing all the debris and air spraying it clean then assemble back to normal the circuit board and housing. Bingo! This solved the problem which is not an electronic problem but a mechanical one.

Nov 25, 2009 | Kensington 64213 Expert Mouse Pro

1 Answer

Kensington mac os x driver doesn't work


Try Step A

Unplugging it and re plugging it back in

Or if you have another mouse do step A then move the curser with the mouse and now the trackball will work

Frustrating Isn't it !

Nov 07, 2009 | Kensington Expert Mouse Trackball

2 Answers

Poor tracking in trackball


Sounds like it needs clesnong. dust and dirt get inside through the ball and should be cleaned ever so often.
Hope this helps. Bud

Jan 08, 2009 | Kensington 64213 Expert Mouse Pro

1 Answer

Model 64213


Peel up the lower corners of the serial number sticker on the bottom side of the trackball to expose the two Phillips screws that hold the assembly together. Remove those and take the top off. Lift out the circuit board and be careful not to lose the little idler roller that sits thereon. Unplug the cable and you can then access the rollers with ease. Clean them with alcohol and remove any fuzz or dirt with tweezers, and it all goes back together the way it disassembled and should work fine again. Takes less than ten minutes.

Jul 21, 2008 | Kensington Expert Mouse Trackball

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