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Philiips dcm292-37 home audio; door in front keeps opening and closing on its own; won't play cd. door closes quarter of the way when powered off and opens quarter of the way when powered, then opens and closes

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  • brudeman
    brudeman Jan 21, 2012

    I have the exact same problem with this system. Did you find a solution ?

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  • 3,278 Answers

Hello.

Sounds like a mechanical problem with the CD drive.

There is a one-year warranty with product. If your product is still under warranty, contact Philips for a repair or replacement.

TO OBTAIN ASSISTANCE IN THE U.S.A., PUERTO
RICO, OR U.S. VIRGIN ISLANDS...
Contact Philips Customer Care Center at:
1-888-PHILIPS (1-888-744-5477)

TO OBTAIN ASSISTANCE IN CANADA...

1-888-PHILIPS (1-888-744-5477) - (English or Spanish Speaking)

Hope this helps.

Posted on Mar 22, 2011

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Posted on Jan 02, 2017

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