Question about Iomega - eGo Helium 500GB Portable USB 2.0 (34491) Hard Drive

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My computer wont recognize it - Iomega - eGo Helium 500GB Portable USB 2.0 (34491) Hard Drive

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Click start control panel administrive tools ,computer management ,device manager scroll down universal serial bus controllers you should see a yellow question mark?
right click to reinstall drivers or
if you can see your usb drive but its not working
ports(com&lpt)right click update driver
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts also
scroll to disk drives if you can see your drive + to expand right click you should see options to update driver,disable,uninstall scan for hardware changes. or
select properties you should see options in the general tab to troubleshoot,policies,volumes,driver and details under the driver tab you will have the options to check the driver details,update driver,rollback driver or uninstall
hope this helps

Posted on Mar 22, 2011

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Posted on Jan 02, 2017

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