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I'm trying to install canon MP492, I've loaded the CD Rom and near the end of the process am told that I should 'make sure that the printer is connected'. This is a problem, as there was no lead supplied in the box, any suggestions please? Regards Kate

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  • katemccrossa Mar 22, 2011

    Hi Raj

    Thanks for the update, the link to PC does not appear to be a 'standard' USB lead/jack. Not sure why this wasn't supplied in the pack but will now need to go to the computer store with the whole printer as I don't know how to describe it, it's a pain, but needs must......a bit of an own goal from Canon




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You require a standard USB A-B lead which is available from any computer store. If you have another printer or another device which is connected by a USB lead you may be able to use that lead.

Posted on Mar 22, 2011

  • Raj Patel Mar 23, 2011

    I have checked the specification and it is the same lead as used on almost every other printer, a type A-B. The 'A' is the end that goes in your PC USB port, the 'B' end is a square end for the printer. You don't need to take the whole printer to the shop, just ask for a USB printer lead, type A-B.


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No USB cable was supplied with the printer?

A proper cable should solve your problem. Look at the back of the printer and determine what USB type
is required. Hopefully it should look familiar to a PC USB. If so, use any USB cable.

Posted on Mar 22, 2011


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