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Hello. I have a xerox docuprint 2125. When i go to print it says that there's a paper jam and to open the front cover, but there's no jam. I remove the paper tray, open the front cover, it resets and the same thing happens again.

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This printer has a straight flow through path.

* Situate the printer so that you may clearly get to the back of the device.
* Open the rear door path and check for the presence of any paper in the path there.
* If none. Then you need to check the area around the fuser.
* Permit the printer to cool for several minutes.
* Release the side catches and open the top of the printer.
* pull out the cartridge.
* inspect the area around the fuser. You might see a paper jam there. Clear and reassemble.

Posted on Mar 22, 2011

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Open and close the front cover.Turn the printer off and on.This automatically exits the paper from the printer.
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Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

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SOund more to me like you have worn out feed wheels. They are slipping when trying to feed, therefore you get a paper jam indication, but no paper has been fed. Check the feed roller texture. If it is slick replace the roller.
I will state that first. You could have a sticking sensor, but that is less likely if you say it feeds paper.
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The more I think about what your describing, the more I believe one of your clutches is bad.

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