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Everytime I try to print this e-mail attachment my printer reads paper mismatch

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  • 41 Answers

I assume you are using some other application other than the email application itself to attempt to
print.

Your printer is complaining about a wrong paper size. For example your application may by default have
'A4' selected while your printer is loaded with 'Letter'.

Go into the configuration of your application and change the paper size being used to match that which
is in the printer paper tray. Your problem should disappear at that point.

Posted on Mar 22, 2011

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Everytime I try to print on my HP 6500 office jet 709n it tells me there is a papersize mismatch - I am printing on 81/2 x 11 paper and that is what the settings read.


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When I try to line tells me that the paper size mismatch and only takes a copy of the text


Have/had the same problem: Getting "paper size mismatch" on the C4280 status screen, after we got a paper jam. Every time we hit OK and put in paper, Message about "Now printing Alignment page", it feeds through quickly, with nothing printed on the page and reverts back to Paper size mismatch. Finally got rid of the error, not sure how, but now when I try to copy anything, we only get the lower right postion of the document that I'm trying to copy. Printing from the PC seems ok.
Powered off and back on, and it is back to P"now printing alignment page, quick feed through and "paper size mismatch" error. AND
When copying directly from the glass panel,it will only print a quarter of the page -however it prints and coorectly if we print directly from the computer.
The problem is the paper size sensors. Remove the plastic access panel that is for access to the rollers in the back and has 4 rollers on it. There are two papaer sensors attached to the printer circuit board (PCB). The control arm for the sensor is a small plastic piece that extends slightly into the paper path above the PCB. The plastic can be broken when you are removing a paper jam. I stuck a small piece of a match stick in the sensor to keep it open (as though a wider piece of paper was passing throught the printer). I can't switch to smaller card stock, etc, but who cares, it works.
The copying problem is caused because the C4280 will not scan correctly until after it does the alignment phase.

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I am trying to print envelopes (using MS Word mail merge) and printer says "paper mismatch"


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Paper Mismatch


I had this problem on the 6300 and was able to fix it by doing the following:

After selecting print, select preferences.
Select the Features tab.
Under Resizing Options, select "Custom" from the drop down menu.
Put in the custom dimensions of the paper on which you are printing.
Save it under a new name (e.g., "Invitation")

When it is time to print,
Select "More" from the drop down tab under Resizing Options.
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Select it, and happy printing.

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You need to make sure that your print sriver setting match the setting on the printer itself.

If setting are changed on the printer itself to envelopes then when you go to print click preferences button on print screen and look for a place to change paper type (usually defaulted to letter size.) Change paper type to envelpoes and click ok. Click ok again on print screen and it should print correctly.

Paper types must be configured the same on the device as well as the print driver installed on the computer.

Hope this helps
TankMurdock

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Printing to 4 x 6 paper


Hello oyam26,
For any paper mismatch issue, first thing you do is try to set the paper type to plain. This will fix the issue in most of the cases.

gud luck

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