Question about Dell Printers:Dell MFP Color Laser 3115cn

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024-966:The selected paper size is not available in the selected tray. (Tray 2) Please go to the following website to review the complete status of all your Dell printer's supplies:

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Dell 3100cn Printer will not print

I had to actually change the settings in Microsoft Word to resolve this problem.

If you go to page setup > paper source > there should be lists for "first page" and "other pages".

You can set this to "as per printer settings" and hopefully it should work.

childofsai

Posted on Jul 11, 2008

  • 1 Answer

SOURCE: load tray message

I remedied this a few times for a client...
If someone queues a print job in another size, let's say legal, instead of letter, the printer will cache that job as 1st in line until it is loaded with legal paper. I initialized the NVRAM of the printer and that took care of it every time.

Posted on Sep 29, 2008

damanpreet_c
  • 69 Answers

SOURCE: Dell 3100 CN printer...message on printer reads load tray

Cycle Power on the Printer

  1. Turn the printer off.
  2. Wait 10 seconds.
  3. Turn the printer on.
  4. Determine if the issue still occurs.
Verify There is Paper in the Tray

Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
941802c.gif

Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.

To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.
  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.
  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.
  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or MPF) appears and press the return%20arrow%203100cn.jpg button.
  5. Press the down arrow to select the specific paper size, as shown in Figure 1, and press the return%20arrow%203100cn.jpg button.
  6. Press the MENU button.
43d7cbe.gif

*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.

Figure 1 - Paper Size Chart





Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.
91a7233.jpg
Table 1: Paper Type Chart

All media types that are not Plain 1 should be printed from the MPF only.


Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
  1. Click the Start button, go to Settings, and click Printers and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser Printer 3000cn / 3010cn / 3100cn / 5100cn-series and click Printing Preferences.
    The Printing Preferences window appears.
  3. Verify the Paper Size drop-down is set to the correct paper size loaded in the specific tray to be printed from..
  4. Click the Paper Tray tab.
  5. Click the Paper Source drop-down menu and select the specific tray to be printed from.
    This sets the size and tray defaults.

Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
  1. Open the application being used to print the document. (Example: Microsoft Word)
  2. Click File and click Print.
  3. Verify the paper size.

Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
  1. Open the application being used to print the document.
  2. Click File and click Print.
  3. Verify the paper source.

Do not replace any printer hardware as this is not a printer hardware issue.

Posted on Nov 12, 2008

  • 1 Answer

SOURCE: I have 2 Dell model 1700n laser printers and they

Take off the two rubber rollers, turn them inside out and replace them, Voila!

Posted on Aug 23, 2009

  • 3 Answers

SOURCE: dell 5100cn won't recognize mpf tray

Go to the printer web page by entering the IP address of the printer in an Internet Browser.
click Printer Settings menu entry
If the Substitute Tray value is not MPF Feed, click on the Printer Settings tab
Set the Substitute Tray value to MPF Feed
Click the button Apply New Settings, it will request the admin id & password for the printer.

In trying to resolve this issue, initially I set the Tray Settings to Panel Specified from Driver Specified at the printer's panel. Since the issue was resolved with this set, I just left it that way.


Posted on Jul 28, 2010

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How to fix this error in printer hp p2055dn ''manual feed press ok for available media into tray 1


Go to menu, in tray tray behaving tray1 select as unless paper load,in tray2 page size as any size.. while giving print command select printer properties, goto paper/quality select paper source automatic or tray2 & shoot print command & check...
# if you are not selected tray 1 as unless paper load, it will ask paper to load after command reached to it.
# if you are not selected tray2 as any paper size, defined paper size only it will allow to print..any paper size it will print with out questing you..

Aug 01, 2012 | HP LaserJet P2055d Printer

1 Answer

Trey 1 is giving a message out of paper when they is paper inside


The message "No Paper" will appear on the LCD display if the Brother machine does not detect paper in the paper tray(Tray#1 or Tray#2) or MP(Multi-purpose) Tray.

Resetting the Brother machine may resolve this issue. To reset the machine, unplug the power cord from the AC power outlet for approximately 10 seconds and then plug it back in.

Note

For MFC users :
The Brother machine can be powered OFF for up to 4 days without losing faxes in memory.

If the message "No Paper" continues to appear on the display follow the instructions listed below:

When printing from Tray#1 or Tray#2 :

Pull the paper tray completely out of the machine. Go to STEP2.

When printing from MP Tray :

Go to STEP4.

Note Tray #2 is the optional LT-5300 paper tray.The MP Tray is just above the main paper tray and can be accessed by opening the MP Tray door. To open, pull on either the left or right side of the front door by the circular cut out.

2. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. If the back of the paper tray doesn't move, the tray lock button may be in the lock position; slide the lock button to the unlock position and pull out the back of the paper tray again. With the paper removed, you will see the LTR (letter) marking on the plastic plate on the bottom of the paper tray to indicate where the moveable rear guide (with protruding arrow) should be moved to for letter size paper. There is also a marking for legal size paper. Make sure the guides are set at the correct mark. Reload the paper in the paper tray. Make sure the moveable rear guide does NOT push tightly against the paper. It should be adjusted to the LTR (letter) or LGL (legal) position, depending on your paper size. If the moveable rear guide is pushed too tightly against the rear edge of the paper, the paper will get stuck in the tray and a loud plastic snapping noise may be heard when feeding paper.

3. Move the tray lock button to the lock position (slide the button towards the paper).

4. If there is no paper in the tray, reload the paper.

When printing from Tray#1 or Tray#2 :

The tray can hold up to 250 sheets of 20lb paper. Do not overfill the tray. There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic.

Note

If you are using special paper and the machine has problems feeding it from the paper tray, try the paper again using the manual feed tray. Make sure you insert the paper far enough --about 1 inch- under the gray plastic bar in the MP Tray until it stops or it will not be fed and the machine will display the message "No Paper".


5. Verify the correct size and type paper is being used:
When printing from Tray#1 or Tray#2 :


If you are printing from a PC and using the paper tray, make sure that MP Tray is NOT selected in the application's print properties for Paper Source.

When printing from MP Tray :

If you are printing from a PC make sure that the MP Tray is selected in the application's print properties for Paper Source.

Note: Please be aware that the setting in the printer driver will take priority over the setting made on the control panel.

14. If you have set the Tray Use settings for a particular tray, the machine will feed paper only from that tray. If the selected tray is out of paper, a "No Paper" message will appear on the LCD. You need to reload paper in that tray.
To set the Tray Use setting, follow the steps below:

a. Press Menu.

b. Press the up or down arrow key to select General Setup.

c. Press OK.

d. Press the up or down arrow key to select Tray Use.

e. Press OK.

f. Press the up or down arrow key to select the mode you want to use.
You can select Copy, Print or Fax(MFC users only).

g. Press OK.

h. Press the up or down arrow key to select the tray.
You can select Tray#1 Only, Tray#2 Only or MP Tray Only.

i. Press OK.

15. For MFC users :

To test, print the Help List.

. Press Menu.

a. Press the up or down arrow key to select Print Reports, and press OK.

b. Press the up or down arrow key to select Help List, and press OK.

c.Press Start.

For DCP users :

To test, print the User Settings.

d. Press Menu.

e. Press the up or down arrow key to select General Setup, and press OK.

f. Press the up or down arrow key to select User Settings, and press OK.

g. Press Start.

Note

If the problem still continues after following the above instructions,

I recommend you clean the Separation Roller, Pickup Roller and Separation pad following the instructions of the FAQ: My Brother machine mis-feeds paper.

Apr 21, 2012 | Brother MFC-8460N All-In-One Printer

1 Answer

SHARP AR5320. HOW TO REMOVE SEIZED PAPER.


Hi,
Follow these steps to change a tray's paper size setting.

1) Hold down the [PAPER SIZE ENTER] key for more than 5 seconds to
set the selected paper size.
The currently selected paper feed location indicator will blink and the
corresponding paper size (which is currently set) indicator will light
steadily.
All other indicators will go out.
2) If the machine has two paper trays, use the [TRAY SELECT] key to
select the paper tray for which you wish to change the paper size
setting.
Each time the [TRAY SELECT] key is pressed, a paper tray will be
indicated with a blinking paper feed location indicator.
3) Use the [ORIGINAL SIZE ENTER] key to select the paper size.
The indicator of the selected paper size lights up.
4) Squeeze the lock lever of the front guide and slide the front guide to
match the width of the paper, and move the left guide to the
appropriate slot as marked on the tray.
5) Press the [START] key and then the [PAPER SIZE ENTER] key.

Jan 29, 2011 | Sharp Office Equipment & Supplies

1 Answer

I need a list of erro codes and definations for xerox workcentre 7232 serie. and I want the solution to my xerox workcentre 7232 copier. when switched on it shows erro 093-311


When a fault occurs, the touch screen displays a message on how to clear the fault. Some faults indicate customer maintenance, while others require the attention of the Key Operator and/or System Administrator. The following table represents some of the fault codes and their corresponding corrective actions. These may appear in the Print Queue or Faults List available in the Machine Status mode.
002-770 The job template could not be processed due to insufficient hard disk space. Delete unnecessary data from the hard disk.
003-750 No document was saved for the double-sided Booklet Creation feature. Check the setting of the double-sided Booklet Creation feature.
003-751 The specified document area is too small. Select a higher resolution or a larger scan area.
003-754
003-755 An error occurred in the document scanner. Reset the document, and scan again.
003-756 The fax document is completely white. Check that the original is not white, or that the front and back sides have been reversed.
003-760 Incompatible features are selected in the document scan conditions. Check the selected options.
003-761 The paper size in the tray selected by auto tray switching, differs from the paper size in the tray selected at the tray selection. Either change the paper size for the tray, or change the paper type priority setting.
003-763 An error occurred when reading the Gradation Adjustment Chart. Place the chart properly on the document glass.
003-780 Compression of scanned data was unsuccessful. Lower the resolution or reduction/enlargement ratio to reduce the data size, or send the document in
smaller segments.
003-795 The reduction/enlargement ratio exceeds the setting range when the scanned document is enlarged/reduced to the specified paper size. Directly enter the reduction/enlargement ratio, or change the paper size.
003-981 Stapling mixed size documents is available only for documents with the same width. Cancel the staple feature or reset the documents with the same width.
005-210
005-275
005-280
005-283
005-284
005-285
005-286 An error occurred in the document feeder. Contact the Xerox Welcome Center.

Jan 16, 2011 | Xerox Office Equipment & Supplies

1 Answer

HP Lazer 4300dtn keeps trying to print from tray 1. How can I set the default to tray 2?


Selecting which tray is used for printing

You can select how the printer pulls paper from the trays.

Understanding tray order

When the printer receives a print job, it selects the tray by trying to match the requested paper

type and size with what has been loaded in the trays. Using an "autoselect" process, it searches

all available trays for the paper that satisfies the request, starting with the bottom tray and ending

with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/

size.

Note The "autoselect" process occurs only if no specific tray is requested for the job. If a specific tray

is requested, the job prints from the requested tray.

 If paper is loaded in tray 1 and tray 1 is set TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the

Paper Handling menu, the printer will always pull paper from tray 1 first. See "Customizing

tray 1 operation" on page 47 for more information.

 If the search fails, a message appears on the printer control panel display requesting that

you load the correct paper type/size. You can load that paper type/size, or you can override

the request by selecting a different type/size at the printer control panel.

 If a tray runs out of paper during a print job, the printer automatically switches to any tray that

contains the same paper type/size.

The autoselect process changes somewhat if you customize tray 1 operation (as explained in

"Customizing tray 1 operation" on page 47) or set tray 1 for manual feed (as explained in
"Manually feeding paper from tray 1" on page 49). See if this works. Good luck !

Jan 08, 2011 | Computers & Internet

1 Answer

Need a operators instruction manual so I can find out how to operate my printer,& fax machine Hewlett Packard Office Jet K80xi THANK YOU


I possess a digital copy of this manual. If you are interested, I can be reached at LBrown18062@hotmail.com. Please make sure to include the "HP K80xi" manual in your heading. Hope this works for you.

Contents
1 Review your unit's front panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Use your HP OfficeJet with a PC. . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Review the Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Review the status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 Get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Where can I find help? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4 Load paper or transparency film, or load originals. . . . . . . . . . . . 7
Load the input tray with letter-, legal-, or A4-size paper . . . . . . . . . . . . . . . . . . . . . . . 7
Review tips for loading specific types of paper . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Load the input tray with envelopes (only works with printing) . . . . . . . . . . . . . . . . . . 10
Set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Avoid paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Dec 27, 2010 | HP Office Equipment & Supplies

3 Answers

Default paper tray selection for HP LaserJet 4200tn


1) When the printer receives a print job, it selects the tray by trying to match the requested paper type and size with what has been loaded in the trays. Using an “autoselect” process, it searches all available trays for the paper that satisfies the request, starting with the bottom tray and ending with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/size.

2) If paper is loaded in tray 1 and tray 1 is set "TRAY 1 TYPE=ANY" and "TRAY 1 SIZE=ANY" on the
Paper Handling menu, the printer will always pull paper from tray 1 first.

Dec 09, 2009 | HP LaserJet 4200 Printer

1 Answer

Wrong size paper jams


Take a trip into the Printer Driver for this printer and then select "Printer Properties"

Review the settings for the paper setup. Also, from your application, make sure you have "Letter" set as the desired page size.

Finally, if your printer has a "Paper Menu" go into that and set tray size to Letter.

Don

Oct 21, 2009 | Ricoh Aficio AP610N Laser Printer

1 Answer

Dell 3100 CN printer...message on printer reads load tray


Cycle Power on the Printer
  1. Turn the printer off.
  2. Wait 10 seconds.
  3. Turn the printer on.
  4. Determine if the issue still occurs.
Verify There is Paper in the Tray

Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
941802c.gif

Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.

To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.
  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.
  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.
  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or MPF) appears and press the return%20arrow%203100cn.jpg button.
  5. Press the down arrow to select the specific paper size, as shown in Figure 1, and press the return%20arrow%203100cn.jpg button.
  6. Press the MENU button.
43d7cbe.gif

*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.

Figure 1 - Paper Size Chart





Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.
91a7233.jpg
Table 1: Paper Type Chart

All media types that are not Plain 1 should be printed from the MPF only.


Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
  1. Click the Start button, go to Settings, and click Printers and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser Printer 3000cn / 3010cn / 3100cn / 5100cn-series and click Printing Preferences.
    The Printing Preferences window appears.
  3. Verify the Paper Size drop-down is set to the correct paper size loaded in the specific tray to be printed from..
  4. Click the Paper Tray tab.
  5. Click the Paper Source drop-down menu and select the specific tray to be printed from.
    This sets the size and tray defaults.

Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
  1. Open the application being used to print the document. (Example: Microsoft Word)
  2. Click File and click Print.
  3. Verify the paper size.

Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
  1. Open the application being used to print the document.
  2. Click File and click Print.
  3. Verify the paper source.

Do not replace any printer hardware as this is not a printer hardware issue.

Nov 12, 2008 | Dell 3100cn Laser Printer

1 Answer

Brother printer problem


Manual Feed Command.
1. Press the Job Cancel button to cancel the print job. Delete the print
job in the print queue on the computer. You can quickly access the print queue by double clicking the Printer icon in the task
tray or dock.

2. Turn the printer power switch OFF on the right side of the printer.
Check that the front cover is closed.

3. Turn the printer power switch ON while holding down the GO button
until the Toner, Drum, and Paper LEDs are lit.

4. Release the GO button. All LEDs will be off.

5. Press the GO button 8 times. The green Status LED will flash briefly
while the printer is reset. After the printer is reset the Status LED
will be lit green.

6. Print the Print Settings by pressing the GO button three times. If
the Print Settings pages do not print and the Paper LED is on again skip
to the next section - No Paper in the Paper Cassette.

If the Print Settings pages print, the problem is isolated to printing
from your computer. The Paper Source of the Brother printer driver or
program you are printing from may be set to MP Tray or Manual, instead
of Auto Select, Tray 1, or Tray 2 (if the optional paper tray is
installed). To check the Paper Source setting of most programs, click
File and Page Setup or Page Layout. You may need to click the Paper
Source tab or Paper tab depending on your software application. Verify
that in the Paper Source section does not list MP Tray or Manual. Choose
Auto Select, or another relevant source such as Tray 1. Click OK. Try printing the document again.


No paper in the paper cassette.
1. Pull the paper tray completely out of the printer.

2. Insert the letter or legal size paper into the paper tray with the
top edge of the paper first and the print side down. Make sure that the
paper is flat in the tray and below the maximum paper mark. If using a
paper size other than letter or legal, the paper should be loaded in the
MP Tray. The MP Tray can print on paper from 2.75 in. by 4.57 in. up to8.5 in. by 16 in.

3. While pressing the blue paper-guide release lever, slide the paper
guides to fit the paper size. Make sure that the guides are firmly in
the slots. For legal size paper, press the lever located at the back of
the tray and pull out of the back of the open tray.

4. ReinstalI the paper cassette back into the printer. Press the GO
button. If the alarm clears, no further troubleshooting is needed. If
the alarm continues, follow the steps below.


Paper Jam at Paper Pick-up.
1. Turn the printer power switch OFF on the right side of the printer.

2. Remove the paper cassette from the printer.

3. Elevate the front of the printer slightly to locate the jammed
paper.

4. Gently remove the jammed paper.

5. ReinstalI the paper cassette back into the printer.

6. Turn the printer power switch ON. If the alarm clears, no further
troubleshooting is needed.

Oct 02, 2008 | Brother HL-2040 Laser Printer

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