Question about Dell Printers:Dell MFP Color Laser 3115cn
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Posted on Jan 02, 2017
I had to actually change the settings in Microsoft Word to resolve this problem.
If you go to page setup > paper source > there should be lists for "first page" and "other pages".
You can set this to "as per printer settings" and hopefully it should work.
Posted on Jul 11, 2008
SOURCE: load tray message
I remedied this a few times for a client...
If someone queues a print job in another size, let's say legal, instead of letter, the printer will cache that job as 1st in line until it is loaded with legal paper. I initialized the NVRAM of the printer and that took care of it every time.
Posted on Sep 29, 2008
Cycle Power on the Printer
Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.
To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.
Figure 1 - Paper Size Chart
Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel
To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
Table 1: Paper Type Chart
All media types that are not Plain 1 should be printed from the MPF only.
Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
The Printers and Faxes window appears.
The Printing Preferences window appears.
This sets the size and tray defaults.
Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
Do not replace any printer hardware as this is not a printer hardware issue.
Posted on Nov 12, 2008
Go to the printer web page by entering the IP address of the printer in an Internet Browser.
click Printer Settings menu entry
If the Substitute Tray value is not MPF Feed, click on the Printer Settings tab
Set the Substitute Tray value to MPF Feed
Click the button Apply New Settings, it will request the admin id & password for the printer.
In trying to resolve this issue, initially I set the Tray Settings to Panel Specified from Driver Specified at the printer's panel. Since the issue was resolved with this set, I just left it that way.
Posted on Jul 28, 2010
Tips for a great answer:
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Selecting which tray is used for printing
You can select how the printer pulls paper from the trays.
Understanding tray order
When the printer receives a print job, it selects the tray by trying to match the requested paper
type and size with what has been loaded in the trays. Using an "autoselect" process, it searches
all available trays for the paper that satisfies the request, starting with the bottom tray and ending
with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/
Note The "autoselect" process occurs only if no specific tray is requested for the job. If a specific tray
is requested, the job prints from the requested tray.
If paper is loaded in tray 1 and tray 1 is set TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the
Paper Handling menu, the printer will always pull paper from tray 1 first. See "Customizing
tray 1 operation" on page 47 for more information.
If the search fails, a message appears on the printer control panel display requesting that
you load the correct paper type/size. You can load that paper type/size, or you can override
the request by selecting a different type/size at the printer control panel.
If a tray runs out of paper during a print job, the printer automatically switches to any tray that
contains the same paper type/size.
The autoselect process changes somewhat if you customize tray 1 operation (as explained in
"Customizing tray 1 operation" on page 47) or set tray 1 for manual feed (as explained in
"Manually feeding paper from tray 1" on page 49). See if this works. Good luck !
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