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Hello: I have a Denon avr 1909 that just started acting up. I was watching tv last night (HD Satellite) and the receiver started cycling though the different sound selections, then froze on 5 channel stereo and now we get no sound. Tried the reset option and that did not work either.

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  • lori_a_sokol Mar 22, 2011

    Thank you for this information. It will be valuable when I take the unit in for repair.

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The symptoms described above are signs of a system failure which could have been caused by a variety of factors top of which is an electrical surge.The issue of being frozen on a channel is because the surge might have burnt up some components in the receiver thereby making it incapable of performing the function of channel change and also the sound ic would have been burnt also thereby the inability to produce sound.
Although there is a probability that the video ic could be partly damaged so if you refer the unit back to its supplier ensure to get them fix that as well.
Hope this solution has been helpful?

Posted on Mar 22, 2011

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