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Kenmore intuition with power flw, direct drive beltless system... clean all the hair from beater bar and now it wont spin...

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Posted on Jan 02, 2017

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  • 61 Answers

SOURCE: I have a kenmore beltless upright the beater brush dosetn spin

If it is direct drive then the motor or the wireing to the motor are bad. If it is gear driven then the gears are probally stripped.

Posted on Apr 15, 2009

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askdyson
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Official advice and support for Dyson technology

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    SOURCE: The beater bar is not

    Hi there,

    I'm sorry to hear you're having difficulties with your DC14 Animal. The brush control system is designed to make a ratcheting noise to warn you if something jams the brushbar. To ensure everything is correct with your machine, please follow the quick troubleshooting checks shown in our online support guide:

    http://www.dyson.co.uk/support/help.asp?article=668&product=DC14-ANIMAL

    Please note, the brushbar will never rotate when the cleaner is standing upright, or if you have the brush control set to 'Hard Floors'.

    This should allow you to resolve your issue without further assistance. However, if you've followed the steps shown in the support guide and are still concerned, please call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you to establish the cause of the issue, and will be able to recommend the best course of action.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Sep 07, 2011

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