Question about Panasonic KX-T7730 Corded Phone

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Just acquired a used Panasonic business D816 w/ 8ext module, YVS75 (not yet hooked up) and a slew of phones. Here's my issue: I got the phones hooked up to my 2 CO lines, they appear to work. BUT when I call out, the recipient's voice mail immediately picks up AND the phone continues to ring - which then results in having the person's voice mail and the person on the line at the same time. Also (I assume this is a programming issue), the phones do not ring when an incoming call comes in. Running off 2 copper verison lines, which I have (for now) coupled using a 2-1 coupler. All of my patch cords are 4 line. Any help greatly appreciated. My next email will be how to hook up the VM ;)

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  • Panasonic Master
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What's a 2:1 coupler? The modular jacks on CO lines is an RJ-14 connection. As a minimum, plug one line into CO1&2 and one line into CO3&4. Now try it again. My guess is you have doubled up the lines by the "coupler". The real wiring is that you bring in one line on the inner pair and one line on the outer pair of the jack plugged into CO 1&2.

Do you have a manual for the system or are you trying to "wing it?"

Posted on Mar 24, 2011

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