I hadn't used my laptop for a couple of months - Dell Inspiron 6000 with XP Media Centre, with all the updates, etc. When I turned it on, I keep getting error message relating to the above wshtcpip.dll, in that it is not a valid image. In addition, I am now unable to connect to the internet.
I have a home network, a Dell desktop connected by cable to a router and the laptop by wireless. The desktop connects fine, and I can see files on each computer from the other, so the network is working. I just cannot connect to the internet from the laptop.
If you run the Diagnose Connection Problems from inside IE7, it reports that base ISP entries are missing from the winsock catalogue, and a reset is required??
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Re: wshtcpip.dll error message
Run a system restore. You may need to go back two or three restore points before it fixes the problem, but the restore should do the trick. Try this, let me know, and if the problem persists, then we'll try a different approach.
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some system on your windows has corrupted, it caused by a virus or bad disk you need to restore your system to fix this issue if your laptop build in windows xp and you have a restore disk just follow these steps 1. turn on your notebook 2.quickly press ctr and f11 simultaneously 3. click restore when "Dell PC restore" message appears 4.click confirm (it means you will lost all data in drive which contains your old operation system) 5.wait and click finish when the process of restore finish if your laptop build in windows vista you can follow these steps 1. turn on your laptop 2. quickly press f8 3. when "Advance Boot Menu" message appears just click repair 4. select language and click next 5. log in and click ok 6. click dell factory restore and click next 7. click yes on the box "format hard drive and restore the system" 8. when the process finish click finish if you don't have a restore disk build in your laptop you need a windows cd installer to reinstall your os
have you tried replacing the hard drive and then reinstall the xp i have encountered sam problems with dell laptops, plus clean out your fan after you do this there should be better performance.ley me know how this works out for you..
Pleae reboot your system and when you see the Dell logo , press the F12 key a couple of times .
In the menu, select only HDD diagnostics and post the results back . If the harddrive fails, then the only solution would be to replace the same. If the hardrive passes , we may be able tp fix the system
Most likely problem is a physical problem with the hard drive, but could be plenty of other things. Best bet is to back up your information (if possible) and do a fresh windows install, if you continue to get the message after a clean windows install, your hard drive is not stable, and has a problem.
So u can connect to the router, but you arent allowet to access the internet?
The router gave your dell a new ip-number, but it dident gave you access to the net. You ned to do the settings in your router manual, let the router give your dell full access.
Here's a couple of suggestions:
1.) You can try getting thel latest drivers for our card from sony ericsson and installing it.(Look under support)
2.) Try updating your operating system (via Windows Update) with the latest service packs & hotfixes.
The problem you have seems to be software and getting the most updated sofware all around would be the best way to go!
In rare cases these problems are't remedied by by updating the driver and windows, if the problem persists, post back with the the STOP Error code and any other errors you recieve, and your operating system that you are using!