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Hey Ive got a file on a email, but everytime i oppen it, it keeps asking me about a produkt key... And ive tried the one in the bottem of my laptop, but it didnt work :( What sould i do??? /Piuy

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  • Vahid Lakkal Mar 22, 2011

    Could you please tell the extension of the file which comes in your mail?

  • Glen Oakley
    Glen Oakley Mar 22, 2011

    What type of file is it? What program are you attempting to open it with?

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It sounds like you have a file (probably a Word document) that needs to open in Microsoft Office, and that you have the trial Office version installed on your computer. The product key on the bottom of your computer won't help you since it is the key for the Windows operating system.

Instead of trying to use the Microsoft product and having the key problem, download and install OpenOffice instead. It is completely free and gives the same features as the Microsoft Office suite. You will be able to open your document with OpenOffice.

Posted on Mar 22, 2011

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