Question about Samsung Galaxy S GTI9000 Smartphone

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Phone does not go past start up screen. Can you help

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You may perform a Soft REset
press volume up key and power button together for 5 secs. It will turn off and on automatically.

if that does not work you may do a hard reset (which will erase all data)

First, try this:

  1. From the main home screen, tap menu
  2. Tap Settings, then Privacy
  3. Tap Factory data reset
  4. Tap Reset phone
  5. Enter your password, then tap Yes to confirm
If that doesn't work, or if your phone is frozen:
  1. Turn the power off. If your Samsung Galaxy S is frozen, pull the battery out and reinsert it
  2. Hold the Volume Down button
  3. Press and release the Power button
  4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
  5. Select Clear Storage by pressing the Volume Down button
  6. Press and release the Power button
  7. Now simply confirm your decision: Volume Up for YES and Volume Down for NO
If you selected YES, all data including third-party applications will be deleted from the Samsung Galaxy S. Once the wipe is complete, the phone will reboot to its factory fresh state.

Posted on Mar 22, 2011

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