Question about Sony Playstation 3 (PS3) Console

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Their is a red screen which says a serious error has occurred. Contact technical support for assistance

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This means that their is a problem with the main board, CPU, or GPU. Usually has to due with the fact that the PS3 creates so much heat that the soldier on the board needs to be re-flowed. Check craigslist to see if anyone in your area can reflow the board. Usually they charge about $50. If not I would recommend that you try to replace the hard drive or contact customer service for more options. Please note if you have an extended warranty do not do anything except take the unit into the warranty provider.

Posted on Mar 22, 2011

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PS3 Console problem: A red screen with the massage, (A serious error has occurred. Contact technical suport for assistance.)


Hi,

This is similar to the red light problem but the reason you get a screen is because the GPU has overheated.

You just need to stop the heat build up getting to the main chips and you will be able to play your games again.

To do this you have 2 choices:

Send it in and they will fix it for you although something to bear in mind that it will take 4 weeks and cost you $150 for the fix.

Or you can use a good PS3 Repair guide and fix it yourself.

A word of warning before attempting any home repair solution:

CLICK HERE TO CHECK OUT A FULL REVIEW OF ALL THE PS3 REPAIR GUIDES FIRST

I hope this helps.

Mar 01, 2011 | Sony Playstation 3 (PS3) Console

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When i turn on my ps3 this red screen comes on and says a serious error has occurred contact technical support for assistence


ok i would do what it says and contact them the number for them is 0818365865 and that number only works from housephones not mobiles hope that helps you

Jan 12, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Red screen


The "Red Screen of Death" usually happens in later PS3 Fat models right after you have turned on the PS3. It can happen right after the PS3 logo and wave animation appears. It is a mysterious error that seem to be software related during the checking process (perhaps some corruption in nand flash or harddrive block). When the error occurs, the screen turns red, and you see a message:

A serious error has occurred. Contact technical support for assistance.

Oct 09, 2010 | Sony PlayStation® 3 (80GB) Console

2 Answers

Red screen: "a serious error has occured"


This is called the "PS3 Red Screen Of Death" it's the same as the 360's RROD. The best solution would be to contact Sony about it and they should resolve the issue.

Jan 09, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 is "on", red screen has occurred with a error warning


this is probably an warning about problems with your hardware (such as gpu or ram modules) .
The only thing you can do is taking the system to an assistance centre for hardware checking, they will test all the components of the system .

if your system is covered by warranty, don't waste time and call sony as soon as you can !!

unfortunately, there isn't any firmware solution to fix it, because all system functionality is prejudiced.
the only thing you can do (i belive it wont work), is reseting av settings by holding the on;off button when starting up the system .

Jul 27, 2009 | Sony Playstation 3 (PS3) Console

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