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My laptop Dell Inspiron 1200 does not recognise my phillips cdrw dvd cdd5263 drive

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Follow the following instructions:

1.) Start Menu
2.) Right-click My Computer and click on properties.
3.) At the tabs at the top, go to hardware.
4.) Click on device manager.

Once the window opens any device inside or connected to the computer will be under the respective groups. Anything unknown to the computer will have a little exclamation mark next to the icon. On most computers, if there are any the groups will already be expanded.

Once you've found the dvd drive that isn't recognised, update the driver by right clicking on the device -> update driver.

You do have to be connected to the internet but it sometimes searches the computer for the right driver. Hope this helped

Posted on Mar 22, 2011

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