Question about HP Photosmart D7160 InkJet Printer

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Ink system failure error code: 0xc18a0306 what is the problem and the cure

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Ink system failures can be caused by a number of things. It could be a temporary error, a bad or dirty print head, or a system failure.

For pictures see: . Expand the section "any other error code" if you need to.

First try resetting the printer. With the printer on, unplug the power cord from the printer then remove the other plug from the wall outlet. Wait at least 15 seconds. (I also pull the data cable from both the printer and the computer when using a USB cable - some power is provided through this cable.) Then plug the power cord into the wall outlet and then back into the computer. Turn the printer back on if needed. Check if the code is still present.

Next try cleaning the print head. With the power on, open the cartridge access door. Wait until the cartridge carrier stops moving. Remove all of the ink cartridges by pressing on the front tab and lifting them up. Then lift the grey handle and pull the print head straight up.

With bottled or distilled water and lint free clothes (coffee filters will work). Dampen a cloth and wipe the electrical contacts working form bottom to top. Do not touch the ink nozzles. Continue until there is no ink left on the contacts. With another damp cloth, wipe the edge between the nozzles and the electrical contacts working form left to right. (Keep your fingers away from the contacts.) With another damp cloth, wipe the ramps working away from the nozzles. Again continue wiping each area (using extra damp cloths until there is no ink left). Then dry each of these areas with a dry cloth. Take another damp cloth, and wipe the contacts inside the printer. Work from top to bottom on these contacts. Dry the area. Replace the print head, lower the gray lever, and reinstall the ink cartridges. Close the cartridge access door.

If the error persists, try resetting the printer by unplugging it while turned on again.

If the error still persists, either you need a new print head or the unit needs service. If you get a new print head, you will not be able to return it if that doesn't solve the problem.

I hope this helps.

Cindy Wells

Posted on Mar 22, 2011

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Ink system failure

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Ink System Failure C6180 error 0xc18a0306

Jul 25, 2014 | HP Photosmart C6180 All-in-One Printer,...

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I am having problems with my PS D7360. Error code 0xc18a0306 keeps coming up. I have tried the pineworks suggestion but it did not work. The printer has been sitting for a while.

Found this here it's worth a shot.

1. press * and # to enter a secret support menu.
2. Enter code 123
3. Press Right button until "System Config Menu". Press OK.
4. Hardware Failure Status. Press OK
5. Press OK to Clear.
6. Cancel
7. Press Right button to Ink Initialization Status. Press OK
8. Cancel and Cancel to the secret support main menu.
9. Press Right button until "Print Tests Menu". Press OK.
10. Nozzle Test. Press OK
11. Wait until the print test is finish.
12. Press Cancel and Candel until the error 0×00000000 appear and then power off.
13. Power On again. The error disappear.

May 28, 2011 | HP Photosmart D7360 All-In-One InkJet...

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HP C7280

Hi there It worth a try nothing to lose and it may work. Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 02, 2010 | HP Photosmart C7280 Laser Printer

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I have a HP C5180 All in one and after replacing a cartridge it gives a INK SYSTEM FAILURE message. Error 0xc18a0306 on printer screen. I did all the disconnecting plugs , removing cartridges, waiting,...

follow the steps provided below

  1. Turn off the product by pressing the On button.
  2. Unplug the power cord from the back of the product.
  3. Plug the power cord back into the product.
    1. Turn on the product by pressing the On button.
    NOTE: Sometimes Ink System Failures cause a carriage stall when the power to the printer is cycled. If the Ink System Failure requires the product to be returned, there is no need to resolve carriage stall issues with the product.

  • If you have completed all the steps listed above and are still experiencing a problem, service the product.

    Aug 20, 2009 | Office Equipment & Supplies

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    Error message says: ink system has failed. Unable to print. refer to printer documentation. Error: 0xc18a0306. Turn power off then on again.


    Please see this link to solve your issue--

    HP Printer ink system Failure

    Please do rate the solution as FixYa and Revert for further assistance.


    Jul 04, 2009 | HP Photosmart C6280 Printer

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    Ink system failure

    All Asserts beginning with "0xC18A"
    Replace Unit: unit can not be recovered or is almost certain to fail again.

    It is a issue if your unit is in warranty HP Will relce it free of cost for you or you can check for any upgrade options with HP 1800 474 6836

    Good Luck

    Aug 29, 2008 | HP Photosmart 3310 Printer

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