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I have a HP PAVILION a6700f desktop when I turn on the computer the scren turn black and the top says '' ISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER '' my question is, How and where I can get it...PLEASE NEED HELP...!!!!

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  • gmecep Mar 22, 2011

    Carloadria i need Help...!

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Hello,

Thank you for using fixya.

You are experiencing a no boot issue in the computer. It means that the computer does not load up the operating system. It might be caused by system failure or errors in the operating system, or missing files in the core of the operating system. What it's asking for is the Operating System's Disc enable for it to fix itself.

Here's what you need to do:

1. Look for the disc that came with your computer. It's called Microsoft Windows Operating System. If you are using Windows 7 in your computer, then, it should say Windows 7 INstallation DIsc or WIndows 7 operating system's disc.

2. Insert it in the DVD drive.

3. Restart the computer. Once you see the "press any key to boot to cd" message on a black or blue screen, press any key. It will then load up the disc and it will ask to install or repair the operating system. You don't need to install the operating system, so select repair.

4. Follow the on-screen instructions until it will tell you if the repair is successful.

Inform me if the same problem occurs after the doing the procedure that I have provided you. Just leave your message by commenting in this post. And, I'll return to you as soon as possible.

Thank you for using fixya.

CARLO

Posted on Mar 22, 2011

  • Carlo Adrian Canon
    Carlo Adrian Canon Mar 22, 2011

    Please give me more details of the issue that you are currently having.

    Did you try the procedure? What happened?

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Turn the computer off and then disconnect all the external devices like (printer,usb devices etc)connected to the computer along with the cable for the internet .Then disconnect the cable for power that would be right on top at the back panel of the computer tower and with the power cable disconencted press and hold the power button for atleast 30 seconds.Turn the computer on if it takes you to the desktop then it means that there is some external device that is causing the computer not to come up to the desktop so find which deveice has gone bad check it by conecting one device at a time.

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If the computer does not boot up to the desktop then without wasting time on any trobleshooting steps recovery needs to be done that takes the computer back to its original factory settings.To do this instead of the f8 key tap the f11 key till you get the screen that says system recovery ,click next until you get the screen that has advance option ?click on it ?select destructive recovery ?click next the recovery will start and the computer will be formated (whatever you have added after you bought the computer would be lost) ?If the recovery does not work this was then it needs to be done from the recovery disks and fot that you call call HP...

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