Question about Fuji FinePix F700 Digital Camera

1 Answer

Is it possible to get the black screen on a Finepix F700 working properly again?

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  • Mikesue Mar 22, 2011

    Thanks for the feedback.

    However, I have contacted Fujifilm UK to check out the position and they have advised that if the serial number didn't fall in a specific range - which it didn't - then it would still have been a chargeable repair - £70including VAT. this sort of fault cpould happen yo any camera allegedly.

    Their number is 0844 5532322, by the way.

    I was really looking for some sort of 'fix' like the one I managed to get for my old Optio S - that is still working even now! that involved a secret menu!

    Am not sure what to do now. The advice hasn't really been that helpful, but if I need to pay so be it.

    Regards, Mike.

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  • Fuji Master
  • 1,679 Answers

I have had the same problem with my F-700

After calling Fujifilm Custom support here in Spain, I've noticed that camera series had a common failure at CCD SENSOR, NOT THE SCREEN.

IF THE PROBLEM IS CCD (IMAGE SENSOR) FUJIFILM WILL REPAIR IT FOR FREE!!!!

EVEN IF GUARENTEE IS OVER

I AM NOT KIDDING. I'RECEIVED A MAIL FROM FUJI SPAIN ABOUT THAT

ALSO CHECKED THAT AT FUJIFILM USA THEY REPAIR IT FOR FREE

I guess the problem is CCD (at least in mine) because:

1- Started with intermitent colour distorsions (dissapearing from time to time)
2- The problem became more frequent as time passed by
3- THE IMAGE IS PERFECT WHEN I PLAY PICTURES FROM THE MEMORY CARD

GOOD LUCK !

Regards,
Ron

Posted on Mar 22, 2011

  • ONE-Touch-Solution
    ONE-Touch-Solution Mar 22, 2011

    Hi Mike,

    There has been major recall for this Camera and i guess you will be charged from Fuji since your camera is beyond the Warranty date.

    However this is because of the Faulty or bad CCD.

    There are few steps you can follow or my suggestion would be to get another one instead of spending amount on repairing the same Camera.

    This problem can be due to bad CCD sensor unit or probably loose ribbon cable inside.

    Open the camera and reseat all ribbon cables linked to the screen.

    If the problem is still there then contact Fuji for bad CCD sensor.


    OR

    This
    sounds like a bad CCD- the part that detects the image and sends it to
    the LCD screen and memory, in which case the main circuit board would
    have to be replaced. If it was the LCD, you can get new or used ones
    on ebay, and try to fix it yourself, but, like I say, I'm not sure it
    will help, since the menu works, indicating a good LCD, at least from
    what I've seen.

    In these cases, it's usually better to just get a new one on sale, since it can cost a lot to fix.

    I saw that other people have had this problem on the net, but noone
    mentioned what was exactly causing it, but they were mentioning a lot of
    zoom problems, so it might be time to move on with a different product.

    Finally you can try the steps below if you really wanna give a Final Shot to resolve.

    I Hope the steps below should be helpful in fixing your camera issue.

    Fixing a Lens Error on a Digital Camera



    This has to be THE most common failure mode for a digital camera. Some
    common error messages that might show up on the LCD's of cameras with
    this problem include "E18 lens error", or "lens error, restart camera".
    Some cameras might show nothing at all, but merely make a beeping noise
    as the lens goes out, then in, then the camera shuts off. Sometimes the
    lens won't even move.

    The problem is actually quite common throughout all camera brands.
    Usually it's sand or grit interfering with the lens extension mechanism.
    Or the camera's been dropped with the lens extended. Or the camera has
    been powered on, but the lens had been blocked preventing its extension.
    Or the battery ran down with the lens extended. Believe it or not, one
    BIG contributor to lens errors is using a camera case. Sand, gunk, case
    fibers, etc... accumulate at the bottom of the case. These materials
    love to cling to the camera by electrostatic build-up from the camera
    rubbing against the side of the case (especially those cases with soft
    fibrous intreriors). Once these materials work their way into the lens
    mechanism, that's all she wrote. I have many Canon's, and NEVER use a
    case for this very reason.

    A camera owner that suffers this problem may have no recourse for having
    the camera repaired. Many camera makers will not honor repairing this
    problem under warranty as they claim it is due to impact damage to the
    camera, or sand or debris getting into the lens gearing mechanism
    (neither of which is covered under warranty). The quoted repair cost is
    usually close to or more than what the camera is actually worth.

    Fortunately, about half the cameras that suffer this failure can easily
    be fixed by one of the following methods. None of these methods involve
    opening the camera, although some have potential to cause other damage
    to the camera if excessively done. If the camera is still under
    warranty, before trying any of these, please please first contact your
    camera's maker to see if they'll cover the repair, or to determine how
    much they'll charge for the repair. Who knows, you might get lucky. But
    if they quote you a number that's higher than the value of your camera,
    you may want to consider the following methods.

    The methods are listed in the order of risk of damaging your camera.
    Thus make sure you try them in the listed order. And remember, these
    fixes (especially #6 and 7) should only be considered for a camera
    that's out of warranty, who's cost of repair would be excessive, and
    would otherwise be considered for disposal if unrepaired:


    Fix #1: Remove the batteries from the camera, wait a few minutes.
    Put a fresh set of batteries back in (preferably rechargeable NiMH
    2500mah or better) and turn the camera on. If that didn't work, try
    pressing and holding the Function or OK button while turning the camera
    on.

    Fix #2: Remove the batteries, then remove the memory card. Then
    install new batteries, and turn on the camera. If you get an Error E30,
    it means you don't have a memory card installed, so turn it off, slip in
    the memory card and turn it on one last time.

    Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the
    camera on. Inserting this cable ensures that the camera's LCD screen
    remains off during the start process. Thus extra battery power is
    available to the camera's lens motor during startup. This extra power
    can be useful in overcoming grit or sand particals that may be jamming
    the lens. If the AV cable doesn't fix the lens error by itself, consider
    keeping this cable installed while trying fixes 4, 5, and 7 as a means
    to provide extra help to these fixes. But note that I DON'T recommend
    keeping the cable installed during Fix 6 as you may damage the AV port
    while tapping the camera. Reinsert the cable only AFTER tapping the
    camera.

    Fix #4: Place the camera flat on its back on a table, pointed at
    the ceiling. Press and hold the shutter button down, and at the same
    time press the power-on button. The idea is that the camera will try to
    autofocus while the lens is extending, hopefully seating the lens barrel
    guide pins in their slots.

    Fix #5: Blow compressed air in the gaps around the lens barrels
    with the idea of blowing out any sand or grit that may be in there
    jamming the lens. Other variations include blowing with a hair dryer in
    "no heat" setting, or sucking the gaps with a vacuum (careful with this
    one).

    Now we're entering into the realm of potentially damaging your
    camera in conducting the fix. There is definitely some risk here, so
    take care when conducting the following two fixes.


    Fix #6: Repeatedly tap the padded/rubber usb cover on a hard
    surface with the intent of dislodging any particles that may be jamming
    the lens. Other variations include hitting a side of the camera against
    the palm of your hand. A lot of people have reported success with this
    method. HOWEVER, there is also some potential for damaging or dislodging
    internal components with this method, such as unseating ribbon cables,
    or cracking LCD screens.

    Fix #7: Try forcing the lens. More people have reported success
    with this method than with any of the other methods. HOWEVER, there's
    obviously some potential for damaging your camera by using this method.
    Variations include gently pulling, rotating, and/or twisting the lens
    barrel while hitting the power button. Attempt to gently straighten or
    align the barrel if it's crooked or twisted. Another variation includes
    looking for uneven gaps around the lens barrel, and then pushing on the
    side of the lens barrel that has the largest gap (note pushing the lens
    barrel all the way in is NOT recommended as it may become stuck there).
    While doing any of the above, listen for a click that indicates that the
    lens barrel guide pins may have reseated in their guide slots. If you
    hear this click, immediately stop and try the camera.



    Regards,
    Ron

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