Question about KitchenAid Food Mixers
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Posted on Jan 02, 2017
Hi CERILEY, Merry Christmas & Happy New Year! Sorry to hear about your mixer’s leaking grease (oil) from your planetary/agitator shaft (‘moving mixing part’). It can be a distressing sight, but there’s no need to panic.
If the amount of oil found leaking is small and if your mixer otherwise works normally with the missing oil you really don’t need to take your mixer apart to ‘fix’ it. The good news, though, is that you can take the mixer apart and 'fix' it, if you feel it is necessary.
The internal gears are factory packed with enough grease to last a 'lifetime', whatever that means? Depending on the age of your mixer, where it’s been stored and how heavily it’s been used; these factors all will eventually cause the grease’s base oil to separate from its hardening additives, with the resultant oil seeping from openings beyond the gasket and “O”-ring and generally follow the path of least resistance down to the lowest point, i.e., the agitator shaft. Gravity can be very insidious.
What should you do? For starts just clean your agitator shaft and pedestal with a sponge and hot, soapy water (DO NOT immerse your mixer in a sink of hot soapy water, though!).
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty, which it is. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM90P, and select one of the files KSM90PSWH0.pdf (354.08 KB)listed under Parts List (16) (check to see it this matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. Nos. 18 and 32. For starters you may want to order these replacement parts: Transmission Case Gasket (Part # 4162324) and “O”-Ring (Part # 67500-00), along with gear grease. Look for a ‘food-grade’ grease (Lithium grease is white, although the original grease is vanilla extract colored).
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. Prices can vary widely between vendors, so do your comparison shopping.
Also, while your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your KA mixer yourself.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Finally, if you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln
Posted on Dec 28, 2009
Firstly I would take the head apart to find out what has failed. The oil you see should be a thick grease. Normally it is thick enough not to leak in this way. Has it been repaired and the wrong grease used? If it is making a funny noise it could be that one of the gears has failed. Most parts are easily available. Have a look at the parts list at:
Posted on Jan 24, 2010
SOURCE: I have Hobart Mixer Model
The transmission has to be disassembled for this repair. I believe your best option is to contact your local Hobart office and have them do it.
Posted on Sep 13, 2011
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