Question about Dell AllinOne Multifunctional (v515w) InkJet Printer

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MY DELL V515W PRINT JOBS JUST SIT IN QUE AND NEVER PRINT FORM MY LAPTOP. I HAVE DONE ALL THE DIAGNOSTICS, HAVE RESTATRED EVERYTHING, RE-INSTALLED THE SOFTWARE AS A CORRECTION. IT WILL WORK FOR A DAY, THEN BACK TO RINT JOBS JUST SITTING IN QUE. THE DESKTOP PRINTS FINE ON THE NETWORK, BUT CANNOT GET THE LAPTOP TO WORK FOR MORE THAN A DAY.

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Are you printing directly to your printer or printer in a network?

If you are printing directly, the problem is the Print spooler maybe stop.

To restart this, follow this procedure

Go to START MENU
Choose Commamd prompt, right click mouse and run as administrator (You should be in this command C:\WINDOWS\SYSTEM32- If not type this command when you in the dos command prompt "CHDIR C:\WINDOWS\SYSTEMS32 and press enter")
Type the letter "cmd"
Type the word "net stop spooler"
Exit
Go to C: drive
Choose to Windows Folder
Click show content
Choose system32 folder
Choose spool folder
Choose printer
And delete all printing jobs pending
Again go back to CMD window and type the word "net start spooler"
Restart your computer and must also turn off your printer and then switch it on.
It will work fine right now
I hope it helps you
Please let me know it you need more help. Regards

Posted on Mar 22, 2011

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