Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: not recognizing ink cartridge
On the clear side of the cartridge, put a piece of electrical tape to
cover the center plastic bar that sticks out. For some reason these
printers have a big problem with sensing ink levels. The tape lets the
sensor think the cartridge float inside is up, meaning a full
cartridge. The sensors seem to have difficulty reading where the black
float is inside the cartridge.
Posted on Jan 30, 2009
To install your Brother machine#s ink cartridges, follow the steps
1. Make sure that the Brother machine#s power is turned on.
2. Open the ink cartridge cover. This cover is located on right-hand
side of the Brother machine#s front panel.
3. Pull down the four lock release levers. There is one lock release
lever for each ink cartridge.
4. Take the ink cartridge out of its protective bag.
5. Carefully remove the yellow protective cap from the ink cartridge.
- DO NOT touch the side of the ink cartridge covered by the yellow
- Take care when removing this cover to prevent spilling ink and
staining your hands and clothing.
- If the cartridge cover comes off when you open the bag, the cartridge
will NOT be damaged.
6. Install each ink cartridge in the direction of the arrow on the
- Please note that each color has its own specific position. These
positions are indicated by the colors of the four lock release levers.
Do not install an ink cartridge in the incorrect position, as this can
cause print quality problems.
7. Lift each lock release lever and push it until it clicks into the
8. Close the ink cartridge cover.
- If the LCD shows #Install Black,# #Install Cyan,# #Install Magenta,#
or #Install Yellow# after you install the ink cartridges, please verify
that you have installed the cartridges correctly.
* DO NOT remove the ink cartridges from the Brother machine unless you intend to replace them. If you do, it may reduce the quantity of ink left in the cartridge, which may cause the Brother machine to miscalculate the amount of remaining ink.
* DO NOT shake the ink cartridges. If ink stains your skin or clothing, wash the affected area with soap or detergent immediately.
* DO NOT repeatedly insert and remove the ink cartridges. Doing so may cause ink to seep out of your cartridges.
* If you mix the colors by installing an ink cartridge in the wrong
position, clean the print head several times after correcting the
* Once you open an ink cartridge, install it in the Brother machine and use it up within six months of installation.
* Use unopened ink cartridges by the expiration date listed on the
* DO NOT dismantle or tamper with the ink cartridge. Doing so can cause ink to leak out of the cartridge
Posted on Apr 21, 2009
Light/faint prints usually are a result from clogged ink or air bubbles between the cartridge and print head (thus changing cartridge wont fix problem). Try printing the test page print from the machine (Ink Management -> set/ok twice). Answer the question(s) in the display and repeat this up to five times. The colors should be improved after 1-3 test prints usually.
Posted on Jun 03, 2009
The machine detects the ink by shining a light through the rib in one edge of the ink cartridge. Apparently yellow is close enough to nothing at all, that the sensors get a little out of whack. Here's how to reset the sensors:
There may be another problem causing this. The ink may really be low, or the sensor board may be off its mounts in the machine. But the routine above is quick & easy, and it fixes the problem more than half the time. You can't run without any of the colors, because that means air bubbles are getting into the ink tubes, and that can lead to dried ink blocking the nozzles.
This is unrelated, but when you peel the sealing tape from the bottom of the ink ctg., do it slowly. Brother has found that sometimes, when you strip the tape off too fast, a little glue remains stuck in the nozzle, blocking it. If that happens, dig the glue out carefully with a pin & it will be fine.
Posted on Jun 11, 2009
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