Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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I can not locate the HP 940 cartridge o the printer in order to replace it. Can you tell me where to look for the print cartridge?

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Hi, no problem. Switch Off

As you look at the front of your printer to the left of the paper tray you will find the black facia is a drop down lid drops towards you revealing four cartridges.

Withdraw the cartridge in question note which way up and pull out at the same angle it is inserted.

Renewing, place the right way up and remembering angle gently insert new cartridge with a firm hand and you will feel a slight click as it locates.

After thought, please remember when ordering replacement to mention/make sure it is the wireless replacement, the 8500 (Non Wireless Printer) cartridge is not compatible.

Peter.

Posted on Mar 24, 2011

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All of the information is in the manual. You can select one here to download:

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HP 940 would not recognize refilled cartridge


You must have a working chip on the cartridge in order for the printer to recognize the refill. The replacement chip must be placed in the same position of the OEM in order for the printer to read it.

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Print cartridge light is blinking


Hi,

For the Deskjet 940 open the lid to see which cartridge the printer is compalining about. Clean the carriage and cartridge electrical contacts with a cotton swab moistened with water and verify that that the correct cartridges are installed (45 and 78). Then clean the contacts on the cartridge and the printer, also try these steps here.

Hope this helps, Thanks for using fixya!

Nov 04, 2011 | HP DeskJet 1220c InkJet Printer

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I am unable to print on my HP Officejet Pro 8500. i have recently replaced the 940 black cartridge and since then have been unable to print. i notice there are print cartridges in the main body as well...


you can check the ink level from following steps Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.

If the ink level is low and the cartridge is new please contact the dealer from whom you got the cartridge and if it shows that the ink level is good enough please comment so that i can give you another step to perform

Dec 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I replaced the 940 ink cartridge and the printer still says "replace 940 ink cartridge" and won't realign the printer heads. I hyave nturned it off to hopefully reset it but it still shows the...


Hi,

Seems like you will have to do a bit of cleaning on Cartridges and Printheads

Remove the Cartridges out and Clean the golden ( electrical ) contacts with a lint free cloth
Remove the Printheads ( unhook the latch/hook ) and Clean the contacts with lint free cloth

Put the Printhead firmly and install the cartridges. the printer will go through alignment process and should print alignment sheet.

Let me know if this fixes the issue.


Thank you for contacting FixYa


*Please rate this solution with thumbs up

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This document provides information about replacing the print cartridge for the HP LaserJet 1010 printer series, including life expectancy and replacement instructions. Print cartridge life expectancy The life of the print cartridge depends on the amount of toner that your print jobs require. When printing text on letter/A4-size paper at five percent coverage, the print cartridge lasts an average of 2,000 pages. This assumes that you set the print density to three and disable EconoMode. (These are the default settings.) See Ordering supplies for information on ordering replacement print cartridges. Changing the print cartridge Follow the below instructions to change the print cartridge:
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  2. Remove the new print cartridge from the packaging, and gently shake it from side to side to distribute the toner evenly inside the cartridge. Figure 2: Gently shaking new print cartridge c00028313.gif
  3. Pull the tab until all the tape is removed from the print cartridge. Put the tab in the print cartridge box to return for recycling. Figure 3: Removing tape from print cartridge c00035442.gif
  4. Insert the print cartridge in the printer, making sure that the print cartridge is in position. Close the print cartridge door. Figure 4: Inserting new print cartridge c00028315.gif

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How can I make your 8500 pro accept a refilled HP cartrige.


The HP 940 cartridge is the new version of the HP 88 cartridge. Both have a chip that estimates ink levels. Once the chip says the cartridge is empty it will refuse to print, no matter how much ink is really left in the cartridge. This is a safety measure so you don't get air in your ink lines. If you get air in an ink line, that color will no longer print. We can refill the HP 88 because there are replacement chips available for these cartridges. I own a Cartridge World ink refilling store and I don't refill the HP 940s yet because I don't have access to a replacement chip. If you purchased a refilled HP 940 and it's not working, I would say the chip has not been replaced. I would wait until a reputable refiller (i.e.-Cartridge World, Office Depot, etc..) offers refills for this cartridge before you try anything off the internet.

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1 Answer

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This printer takes the HP 940 cartridge. I own a Cartridge World ink refilling store and we cannot refill these cartridges yet. There is a chip on the cartridge that estimates the ink levels and shuts off the cartridge when it thinks it is empty. Any refills you find are either violating patent law with replacement chips or they are telling you to take the chip off your old cartridge and put it on the new one. This second scenario is a rip off because once the chip says the cartridge is empty, no matter how much ink is left, it will refuse to print.

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1 Answer

HP officejet pro 8500 ink cartridge problem


Changing a printer cartridge is not complex but improper handling of the parts may damage the printer and the cartridge. If the user notices that while printing the ink comes out dry or faded, it may be time to change the ink or the toner. The user will know if it is time to change the toner because instead of a sharp image, one will get a faded image. It is time to change the ink cartridge when the printing comes out spotty or colors are used to replace others —for instance, blue for black or yellow for red. Remember, faded images signal the need to change the toner; spotty printing signals the need to change the ink cartridge get more help for change cartridge .
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The yellow-print-cartridge
light is blinking, and the
printer stops printing.
 The print cartridge is
empty or missing.
 The printer cannot
detect the print
cartridge correctly.
1. Reinsert or replace the print cartridge.
2. If the print-cartridge light is still blinking but the
Attention light is not on, turn the printer off and
then back on.
3. If the problem persists, repeat the above steps
with yellow print cartridges until the error is
resolved.
4. If the problem persists, replace the printcartridge
E-label reader, which is located on the
pressure assembly of the print-cartridge
carousel.

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